Fusion 4.0.1 stops displaying data

This support forum board is for questions relating to Nagios Fusion.
Locked
jiec168
Posts: 26
Joined: Thu May 19, 2016 10:55 am

Fusion 4.0.1 stops displaying data

Post by jiec168 »

Hi,

We have been running nagiosfusion for over a year without any issue. But we had a nagiosfusion vm server rebooted over the weekend and the apache server was not able to start afterwards. The issue was fixed after downgrading httpd to 2.2.15. Now I can log back into fusion admin gui but I can't see any data in our previously made dashboards.
fusion02.PNG
Everything looks good from the setting.
fusion01.PNG
I do see the followings in the poll_subsys.log and not sure if that is the cause:

PHP Warning: include_once(/usr/local/nagiosfusion/html/includes/dashlets/worldtimeserver/../dashlethelper.inc.php): failed to open stream: No such file or directory in /usr/local/nagiosfusion/html/includes/dashlets/worldtimeserver/worldtimeserver.inc.php on line 8
PHP Warning: include_once(): Failed opening '/usr/local/nagiosfusion/html/includes/dashlets/worldtimeserver/../dashlethelper.inc.php' for inclusion (include_path='.:/usr/share/pear:/usr/share/php') in /usr/local/nagiosfusion/html/includes/dashlets/worldtimeserver/worldtimeserver.inc.php on line 8
PHP Notice: Use of undefined constant DASHLET_FUNCTION - assumed 'DASHLET_FUNCTION' in /usr/local/nagiosfusion/html/includes/dashlets/worldtimeserver/worldtimeserver.inc.php on line 31
PHP Notice: Use of undefined constant DASHLET_OUTBOARD_CLASS - assumed 'DASHLET_OUTBOARD_CLASS' in /usr/local/nagiosfusion/html/includes/dashlets/worldtimeserver/worldtimeserver.inc.php on line 35
PHP Notice: Use of undefined constant DASHLET_INBOARD_CLASS - assumed 'DASHLET_INBOARD_CLASS' in /usr/local/nagiosfusion/html/includes/dashlets/worldtimeserver/worldtimeserver.inc.php on line 36
PHP Notice: Use of undefined constant DASHLET_PREVIEW_CLASS - assumed 'DASHLET_PREVIEW_CLASS' in /usr/local/nagiosfusion/html/includes/dashlets/worldtimeserver/worldtimeserver.inc.php on line 37
PHP Notice: Use of undefined constant DASHLET_CSS_FILE - assumed 'DASHLET_CSS_FILE' in /usr/local/nagiosfusion/html/includes/dashlets/worldtimeserver/worldtimeserver.inc.php on line 39
PHP Notice: Use of undefined constant DASHLET_BACKGROUND - assumed 'DASHLET_BACKGROUND' in /usr/local/nagiosfusion/html/includes/dashlets/worldtimeserver/worldtimeserver.inc.php on line 45

How do I troubleshoot the issue? Thanks.
You do not have the required permissions to view the files attached to this post.
ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: Fusion 4.0.1 stops displaying data

Post by ssax »

Were updates installed, is that why it failed? What was the error you were receiving from apache that required you to downgrade?

Please post the output of this command:

Code: Select all

echo "SELECT table_name AS 'Table', round(((data_length + index_length) / 1024 / 1024), 2) 'Size in MB' FROM information_schema.TABLES WHERE table_schema IN ('fusion');" | mysql -ufusion -pfusion --table
Additionally, please run these commands and send the full output once it's finished:

Code: Select all

su - nagios
/usr/bin/php /usr/local/nagiosfusion/cron/poll_subsys.php --max-time=60 --master-poll
jiec168
Posts: 26
Joined: Thu May 19, 2016 10:55 am

Re: Fusion 4.0.1 stops displaying data

Post by jiec168 »

I was not able to start apache after vm reboot and I kept getting the following error.
[root@smf-tools-011 conf]# service httpd start
Starting httpd: /usr/sbin/httpd: symbol lookup error: /usr/sbin/httpd: undefined symbol: apr_crypto_init
[FAILED]


After multiple attempts failed, I uninstalled ( noticed the apr slight diff from apr-util and apr-util-ldap )
httpd-tools-2.4.17-1.x86_64
httpd-2.4.17-1.x86_64
apr-util-1.3.9-3.el6_0.1.x86_64
apr-1.3.9-5.el6_9.1.x86_64
apr-util-ldap-1.3.9-3.el6_0.1.x86_64


and installed the followings:
Installing:
httpd x86_64 2.2.15-69.el6 rhel6-x86_64 836 k
Installing for dependencies:
apr x86_64 1.3.9-5.el6_9.1 rhel6-x86_64 123 k
apr-util x86_64 1.3.9-3.el6_0.1 rhel6-x86_64 87 k
apr-util-ldap x86_64 1.3.9-3.el6_0.1 rhel6-x86_64 15 k
httpd-tools
x86_64 2.2.15-69.el6 rhel6-x86_64 81 k

After the apache downgrade installation, I was able to start apache and see the nagiosfusion login screen.

echo "SELECT table_name AS 'Table', round(((data_length + index_length) / 1024 / 1024), 2) 'Size in MB' FROM information_schema.TABLES WHERE table_schema IN ('fusion');" | mysql -ufusion -pfusion --table
+-----------------+------------+
| Table | Size in MB |
+-----------------+------------+
| commands | 0.02 |
| dashboards | 0.02 |
| dashlets | 0.02 |
| dashlets_params | 0.02 |
| log | 0.02 |
| meta | 0.02 |
| options | 0.02 |
| polled_averages | 0.03 |
| polled_data | 0.02 |
| polled_deltas | 0.03 |
| polled_extras | 0.03 |
| polling_lock | 0.02 |
| servers | 0.03 |
| sysstat | 0.03 |
| users | 0.03 |
| users_servers | 0.02 |
| views | 0.02 |
+-----------------+------------+

[root@smf-tools-011 ~]# /usr/bin/php /usr/local/nagiosfusion/cron/poll_subsys.php --max-time=60 --master-poll
PHP Warning: include_once(/usr/local/nagiosfusion/html/includes/dashlets/worldtimeserver/../dashlethelper.inc.php): failed to open stream: No such file or directory in /usr/local/nagiosfusion/html/includes/dashlets/worldtimeserver/worldtimeserver.inc.php on line 8
PHP Warning: include_once(): Failed opening '/usr/local/nagiosfusion/html/includes/dashlets/worldtimeserver/../dashlethelper.inc.php' for inclusion (include_path='.:/usr/share/pear:/usr/share/php') in /usr/local/nagiosfusion/html/includes/dashlets/worldtimeserver/worldtimeserver.inc.php on line 8
PHP Notice: Use of undefined constant DASHLET_FUNCTION - assumed 'DASHLET_FUNCTION' in /usr/local/nagiosfusion/html/includes/dashlets/worldtimeserver/worldtimeserver.inc.php on line 31
PHP Notice: Use of undefined constant DASHLET_OUTBOARD_CLASS - assumed 'DASHLET_OUTBOARD_CLASS' in /usr/local/nagiosfusion/html/includes/dashlets/worldtimeserver/worldtimeserver.inc.php on line 35
PHP Notice: Use of undefined constant DASHLET_INBOARD_CLASS - assumed 'DASHLET_INBOARD_CLASS' in /usr/local/nagiosfusion/html/includes/dashlets/worldtimeserver/worldtimeserver.inc.php on line 36
PHP Notice: Use of undefined constant DASHLET_PREVIEW_CLASS - assumed 'DASHLET_PREVIEW_CLASS' in /usr/local/nagiosfusion/html/includes/dashlets/worldtimeserver/worldtimeserver.inc.php on line 37
PHP Notice: Use of undefined constant DASHLET_CSS_FILE - assumed 'DASHLET_CSS_FILE' in /usr/local/nagiosfusion/html/includes/dashlets/worldtimeserver/worldtimeserver.inc.php on line 39
PHP Notice: Use of undefined constant DASHLET_BACKGROUND - assumed 'DASHLET_BACKGROUND' in /usr/local/nagiosfusion/html/includes/dashlets/worldtimeserver/worldtimeserver.inc.php on line 45
2018-12-18 14:44:23[s: 0, u: 0] poll_master() called at 1545173063
2018-12-18 14:44:23[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:44:24[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:44:25[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:44:26[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:44:27[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:44:28[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:44:29[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:44:30[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:44:31[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:44:32[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:44:33[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:44:34[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:44:35[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:44:36[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:44:37[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:44:38[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:44:39[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:44:40[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:44:41[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:44:42[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:44:43[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:44:44[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:44:45[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:44:46[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:44:47[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:44:48[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:44:49[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:44:50[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:44:51[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:44:52[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:44:53[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:44:54[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:44:55[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:44:56[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:44:57[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:44:58[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:44:59[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:45:00[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:45:01[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:45:02[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:45:03[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:45:04[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:45:05[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:45:06[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:45:07[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:45:08[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:45:09[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:45:10[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:45:11[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:45:12[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:45:13[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:45:14[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:45:15[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:45:16[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:45:17[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:45:18[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:45:19[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:45:20[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:45:21[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:45:22[s: 0, u: 0] poll_master(): 1 pollers registered
2018-12-18 14:45:23[s: 0, u: 0] poll_master(): 1 pollers registered
ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: Fusion 4.0.1 stops displaying data

Post by ssax »

Those warnings/notices should not have stopped it from working.

Please go to the Servers menu item, then edit each of the servers you added and click the Test Fusion Settings button, do they validate OK?

Have you tried rebooting the server?

What is the output of this command (as root):

Code: Select all

ps aux
jiec168
Posts: 26
Joined: Thu May 19, 2016 10:55 am

Re: Fusion 4.0.1 stops displaying data

Post by jiec168 »

Test Fusion Settings buttons are okay for all remote nagios server instances.

I rebooted the host yesterday but still no luck.
[root@smf-tools-011 ~]# uptime
09:11:46 up 14:56, 2 users, load average: 0.03, 0.02, 0.00

Code: Select all

[root@smf-tools-011 ~]# ps aux
USER       PID %CPU %MEM    VSZ   RSS TTY      STAT START   TIME COMMAND
root         1  0.0  0.0  31052  2540 ?        Ss   Dec19   0:01 /sbin/init
root         2  0.0  0.0      0     0 ?        S    Dec19   0:00 [kthreadd]
root         3  0.0  0.0      0     0 ?        S    Dec19   0:00 [migration/0]
root         4  0.0  0.0      0     0 ?        S    Dec19   0:00 [ksoftirqd/0]
root         5  0.0  0.0      0     0 ?        S    Dec19   0:00 [stopper/0]
root         6  0.0  0.0      0     0 ?        S    Dec19   0:00 [watchdog/0]
root         7  0.0  0.0      0     0 ?        S    Dec19   0:00 [migration/1]
root         8  0.0  0.0      0     0 ?        S    Dec19   0:00 [stopper/1]
root         9  0.0  0.0      0     0 ?        S    Dec19   0:00 [ksoftirqd/1]
root        10  0.0  0.0      0     0 ?        S    Dec19   0:00 [watchdog/1]
root        11  0.0  0.0      0     0 ?        S    Dec19   0:00 [migration/2]
root        12  0.0  0.0      0     0 ?        S    Dec19   0:00 [stopper/2]
root        13  0.0  0.0      0     0 ?        S    Dec19   0:00 [ksoftirqd/2]
root        14  0.0  0.0      0     0 ?        S    Dec19   0:00 [watchdog/2]
root        15  0.0  0.0      0     0 ?        S    Dec19   0:00 [migration/3]
root        16  0.0  0.0      0     0 ?        S    Dec19   0:00 [stopper/3]
root        17  0.0  0.0      0     0 ?        S    Dec19   0:00 [ksoftirqd/3]
root        18  0.0  0.0      0     0 ?        S    Dec19   0:00 [watchdog/3]
root        19  0.0  0.0      0     0 ?        S    Dec19   0:00 [migration/4]
root        20  0.0  0.0      0     0 ?        S    Dec19   0:00 [stopper/4]
root        21  0.0  0.0      0     0 ?        S    Dec19   0:00 [ksoftirqd/4]
root        22  0.0  0.0      0     0 ?        S    Dec19   0:00 [watchdog/4]
root        23  0.0  0.0      0     0 ?        S    Dec19   0:00 [migration/5]
root        24  0.0  0.0      0     0 ?        S    Dec19   0:00 [stopper/5]
root        25  0.0  0.0      0     0 ?        S    Dec19   0:00 [ksoftirqd/5]
root        26  0.0  0.0      0     0 ?        S    Dec19   0:00 [watchdog/5]
root        27  0.0  0.0      0     0 ?        S    Dec19   0:01 [events/0]
root        28  0.0  0.0      0     0 ?        S    Dec19   0:01 [events/1]
root        29  0.0  0.0      0     0 ?        S    Dec19   0:01 [events/2]
root        30  0.0  0.0      0     0 ?        S    Dec19   0:01 [events/3]
root        31  0.0  0.0      0     0 ?        S    Dec19   0:01 [events/4]
root        32  0.0  0.0      0     0 ?        S    Dec19   0:02 [events/5]
root        33  0.0  0.0      0     0 ?        S    Dec19   0:00 [events/0]
root        34  0.0  0.0      0     0 ?        S    Dec19   0:00 [events/1]
root        35  0.0  0.0      0     0 ?        S    Dec19   0:00 [events/2]
root        36  0.0  0.0      0     0 ?        S    Dec19   0:00 [events/3]
root        37  0.0  0.0      0     0 ?        S    Dec19   0:00 [events/4]
root        38  0.0  0.0      0     0 ?        S    Dec19   0:00 [events/5]
root        39  0.0  0.0      0     0 ?        S    Dec19   0:00 [events_long/0]
root        40  0.0  0.0      0     0 ?        S    Dec19   0:00 [events_long/1]
root        41  0.0  0.0      0     0 ?        S    Dec19   0:00 [events_long/2]
root        42  0.0  0.0      0     0 ?        S    Dec19   0:00 [events_long/3]
root        43  0.0  0.0      0     0 ?        S    Dec19   0:00 [events_long/4]
root        44  0.0  0.0      0     0 ?        S    Dec19   0:00 [events_long/5]
root        45  0.0  0.0      0     0 ?        S    Dec19   0:00 [events_power_ef]
root        46  0.0  0.0      0     0 ?        S    Dec19   0:00 [events_power_ef]
root        47  0.0  0.0      0     0 ?        S    Dec19   0:00 [events_power_ef]
root        48  0.0  0.0      0     0 ?        S    Dec19   0:00 [events_power_ef]
root        49  0.0  0.0      0     0 ?        S    Dec19   0:00 [events_power_ef]
root        50  0.0  0.0      0     0 ?        S    Dec19   0:00 [events_power_ef]
root        51  0.0  0.0      0     0 ?        S    Dec19   0:00 [cgroup]
root        52  0.0  0.0      0     0 ?        S    Dec19   0:00 [khelper]
root        53  0.0  0.0      0     0 ?        S    Dec19   0:00 [netns]
root        54  0.0  0.0      0     0 ?        S    Dec19   0:00 [async/mgr]
root        55  0.0  0.0      0     0 ?        S    Dec19   0:00 [pm]
root        56  0.0  0.0      0     0 ?        S    Dec19   0:00 [sync_supers]
root        57  0.0  0.0      0     0 ?        S    Dec19   0:00 [bdi-default]
root        58  0.0  0.0      0     0 ?        S    Dec19   0:00 [kintegrityd/0]
root        59  0.0  0.0      0     0 ?        S    Dec19   0:00 [kintegrityd/1]
root        60  0.0  0.0      0     0 ?        S    Dec19   0:00 [kintegrityd/2]
root        61  0.0  0.0      0     0 ?        S    Dec19   0:00 [kintegrityd/3]
root        62  0.0  0.0      0     0 ?        S    Dec19   0:00 [kintegrityd/4]
root        63  0.0  0.0      0     0 ?        S    Dec19   0:00 [kintegrityd/5]
root        64  0.0  0.0      0     0 ?        S    Dec19   0:02 [kblockd/0]
root        65  0.0  0.0      0     0 ?        S    Dec19   0:00 [kblockd/1]
root        66  0.0  0.0      0     0 ?        S    Dec19   0:00 [kblockd/2]
root        67  0.0  0.0      0     0 ?        S    Dec19   0:02 [kblockd/3]
root        68  0.0  0.0      0     0 ?        S    Dec19   0:02 [kblockd/4]
root        69  0.0  0.0      0     0 ?        S    Dec19   0:00 [kblockd/5]
root        70  0.0  0.0      0     0 ?        S    Dec19   0:00 [kacpid]
root        71  0.0  0.0      0     0 ?        S    Dec19   0:00 [kacpi_notify]
root        72  0.0  0.0      0     0 ?        S    Dec19   0:00 [kacpi_hotplug]
root        73  0.0  0.0      0     0 ?        S    Dec19   0:00 [ata_aux]
root        74  0.0  0.0      0     0 ?        S    Dec19   0:00 [ata_sff/0]
root        75  0.0  0.0      0     0 ?        S    Dec19   0:00 [ata_sff/1]
root        76  0.0  0.0      0     0 ?        S    Dec19   0:00 [ata_sff/2]
root        77  0.0  0.0      0     0 ?        S    Dec19   0:00 [ata_sff/3]
root        78  0.0  0.0      0     0 ?        S    Dec19   0:00 [ata_sff/4]
root        79  0.0  0.0      0     0 ?        S    Dec19   0:00 [ata_sff/5]
root        80  0.0  0.0      0     0 ?        S    Dec19   0:00 [ksuspend_usbd]
root        81  0.0  0.0      0     0 ?        S    Dec19   0:00 [khubd]
root        82  0.0  0.0      0     0 ?        S    Dec19   0:00 [kseriod]
root        83  0.0  0.0      0     0 ?        S    Dec19   0:00 [md/0]
root        84  0.0  0.0      0     0 ?        S    Dec19   0:00 [md/1]
root        85  0.0  0.0      0     0 ?        S    Dec19   0:00 [md/2]
root        86  0.0  0.0      0     0 ?        S    Dec19   0:00 [md/3]
root        87  0.0  0.0      0     0 ?        S    Dec19   0:00 [md/4]
root        88  0.0  0.0      0     0 ?        S    Dec19   0:00 [md/5]
root        89  0.0  0.0      0     0 ?        S    Dec19   0:00 [md_misc/0]
root        90  0.0  0.0      0     0 ?        S    Dec19   0:00 [md_misc/1]
root        91  0.0  0.0      0     0 ?        S    Dec19   0:00 [md_misc/2]
root        92  0.0  0.0      0     0 ?        S    Dec19   0:00 [md_misc/3]
root        93  0.0  0.0      0     0 ?        S    Dec19   0:00 [md_misc/4]
root        94  0.0  0.0      0     0 ?        S    Dec19   0:00 [md_misc/5]
root        95  0.0  0.0      0     0 ?        S    Dec19   0:00 [linkwatch]
root        98  0.0  0.0      0     0 ?        S    Dec19   0:00 [khungtaskd]
root        99  0.0  0.0      0     0 ?        S    Dec19   0:00 [lru-add-drain/0]
root       100  0.0  0.0      0     0 ?        S    Dec19   0:00 [lru-add-drain/1]
root       101  0.0  0.0      0     0 ?        S    Dec19   0:00 [lru-add-drain/2]
root       102  0.0  0.0      0     0 ?        S    Dec19   0:00 [lru-add-drain/3]
root       103  0.0  0.0      0     0 ?        S    Dec19   0:00 [lru-add-drain/4]
root       104  0.0  0.0      0     0 ?        S    Dec19   0:00 [lru-add-drain/5]
root       105  0.0  0.0      0     0 ?        S    Dec19   0:00 [kswapd0]
root       106  0.0  0.0      0     0 ?        SN   Dec19   0:00 [ksmd]
root       107  0.0  0.0      0     0 ?        SN   Dec19   0:01 [khugepaged]
root       108  0.0  0.0      0     0 ?        S    Dec19   0:00 [aio/0]
root       109  0.0  0.0      0     0 ?        S    Dec19   0:00 [aio/1]
root       110  0.0  0.0      0     0 ?        S    Dec19   0:00 [aio/2]
root       111  0.0  0.0      0     0 ?        S    Dec19   0:00 [aio/3]
root       112  0.0  0.0      0     0 ?        S    Dec19   0:00 [aio/4]
root       113  0.0  0.0      0     0 ?        S    Dec19   0:00 [aio/5]
root       114  0.0  0.0      0     0 ?        S    Dec19   0:00 [crypto/0]
root       115  0.0  0.0      0     0 ?        S    Dec19   0:00 [crypto/1]
root       116  0.0  0.0      0     0 ?        S    Dec19   0:00 [crypto/2]
root       117  0.0  0.0      0     0 ?        S    Dec19   0:00 [crypto/3]
root       118  0.0  0.0      0     0 ?        S    Dec19   0:00 [crypto/4]
root       119  0.0  0.0      0     0 ?        S    Dec19   0:00 [crypto/5]
root       126  0.0  0.0      0     0 ?        S    Dec19   0:00 [kthrotld/0]
root       127  0.0  0.0      0     0 ?        S    Dec19   0:00 [kthrotld/1]
root       128  0.0  0.0      0     0 ?        S    Dec19   0:00 [kthrotld/2]
root       129  0.0  0.0      0     0 ?        S    Dec19   0:00 [kthrotld/3]
root       130  0.0  0.0      0     0 ?        S    Dec19   0:00 [kthrotld/4]
root       131  0.0  0.0      0     0 ?        S    Dec19   0:00 [kthrotld/5]
root       132  0.0  0.0      0     0 ?        S    Dec19   0:00 [pciehpd]
root       134  0.0  0.0      0     0 ?        S    Dec19   0:00 [kpsmoused]
root       135  0.0  0.0      0     0 ?        S    Dec19   0:00 [usbhid_resumer]
root       136  0.0  0.0      0     0 ?        S    Dec19   0:00 [deferwq]
root       169  0.0  0.0      0     0 ?        S    Dec19   0:00 [kdmremove]
root       170  0.0  0.0      0     0 ?        S    Dec19   0:00 [kstriped]
root       201  0.0  0.0      0     0 ?        S    Dec19   0:00 [ttm_swap]
root       442  0.0  0.0      0     0 ?        S    Dec19   0:00 [scsi_eh_0]
root       443  0.0  0.0      0     0 ?        S    Dec19   0:00 [scsi_eh_1]
root       448  0.0  0.0      0     0 ?        S    Dec19   0:00 [scsi_eh_2]
root       449  0.0  0.0      0     0 ?        S    Dec19   0:00 [vmw_pvscsi_wq_2]
root       545  0.0  0.0      0     0 ?        S    Dec19   0:00 [kdmflush]
root       547  0.0  0.0      0     0 ?        S    Dec19   0:00 [kdmflush]
root       565  0.0  0.0      0     0 ?        S    Dec19   0:00 [jbd2/dm-0-8]
root       566  0.0  0.0      0     0 ?        S    Dec19   0:00 [ext4-dio-unwrit]
root       662  0.0  0.0  11024  1148 ?        S<s  Dec19   0:00 /sbin/udevd -d
root       904  0.0  0.0      0     0 ?        S    Dec19   0:00 [vmmemctl]
root      1101  0.0  0.0      0     0 ?        S    Dec19   0:00 [kdmflush]
root      1108  0.0  0.0      0     0 ?        S    Dec19   0:00 [kdmflush]
root      1111  0.0  0.0      0     0 ?        S    Dec19   0:00 [kdmflush]
root      1114  0.0  0.0      0     0 ?        S    Dec19   0:00 [kdmflush]
root      1115  0.0  0.0      0     0 ?        S    Dec19   0:00 [kdmflush]
root      1116  0.0  0.0      0     0 ?        S    Dec19   0:00 [kdmflush]
root      1120  0.0  0.0  10652   800 ?        S<   Dec19   0:00 /sbin/udevd -d
root      1121  0.0  0.0  11020  1136 ?        S<   Dec19   0:00 /sbin/udevd -d
root      1191  0.0  0.0      0     0 ?        S    Dec19   0:00 [jbd2/sda1-8]
root      1192  0.0  0.0      0     0 ?        S    Dec19   0:00 [ext4-dio-unwrit]
root      1193  0.0  0.0      0     0 ?        S    Dec19   0:00 [jbd2/dm-5-8]
root      1194  0.0  0.0      0     0 ?        S    Dec19   0:00 [ext4-dio-unwrit]
root      1195  0.0  0.0      0     0 ?        S    Dec19   0:00 [jbd2/dm-3-8]
root      1196  0.0  0.0      0     0 ?        S    Dec19   0:00 [ext4-dio-unwrit]
root      1197  0.0  0.0      0     0 ?        S    Dec19   0:00 [jbd2/dm-6-8]
root      1198  0.0  0.0      0     0 ?        S    Dec19   0:00 [ext4-dio-unwrit]
root      1199  0.0  0.0      0     0 ?        S    Dec19   0:01 [jbd2/dm-7-8]
root      1200  0.0  0.0      0     0 ?        S    Dec19   0:00 [ext4-dio-unwrit]
root      1201  0.0  0.0      0     0 ?        S    Dec19   0:24 [jbd2/dm-4-8]
root      1202  0.0  0.0      0     0 ?        S    Dec19   0:00 [ext4-dio-unwrit]
root      1203  0.0  0.0      0     0 ?        S    Dec19   0:00 [jbd2/dm-2-8]
root      1204  0.0  0.0      0     0 ?        S    Dec19   0:00 [ext4-dio-unwrit]
root      1254  0.0  0.0      0     0 ?        S    Dec19   0:00 [kauditd]
root      1385  0.0  0.0      0     0 ?        S    Dec19   0:00 [flush-253:2]
root      1387  0.0  0.0      0     0 ?        S    Dec19   0:00 [flush-253:4]
root      1389  0.0  0.0      0     0 ?        S    Dec19   0:00 [flush-253:6]
root      1390  0.0  0.0      0     0 ?        S    Dec19   0:00 [flush-253:7]
root      2117  0.0  0.0  29764   848 ?        S<sl Dec19   0:00 auditd
root      2152  0.0  0.0 251192  2276 ?        Sl   Dec19   0:00 /sbin/rsyslogd -i /var/run/syslogd.pid -c 5
root      2186  0.0  0.0  18388   780 ?        Ss   Dec19   0:07 irqbalance --pid=/var/run/irqbalance.pid
rpc       2204  0.0  0.0  18980   888 ?        Ss   Dec19   0:00 rpcbind
root      2575  0.0  0.0      0     0 ?        S    09:03   0:00 [flush-253:0]
root      2576  1.9  1.7 983644 292708 ?       Sl   09:03   0:08 savscand --incident=unix://tmp/incident --namedscan=unix://root@tmp/namedscansprocess
root      2585  1.9  1.7 971296 284980 ?       Sl   09:03   0:08 savscand --incident=unix://tmp/incident socketpair://44/46 --threads=5
root      2679  0.0  0.0 592656  6620 ?        Sl   Dec19   0:04 savd etc/savd.cfg
sophosav  2957  0.0  0.0 180720  9808 ?        S    Dec19   0:00 sophosmgmtd -c import sophosmgmtd.sophosmgmtd,sys;sys.exit(sophosmgmtd.sophosmgmtd.ma
rpcuser   3009  0.0  0.0  23352  1348 ?        Ss   Dec19   0:00 rpc.statd
sophosav  3035  0.0  0.1 1373984 19544 ?       Sl   Dec19   0:32 mrouter -config router.config -ORBListenEndpoints iiop://:8193/ssl_port=8194 -name Ro
sophosav  3037  0.0  0.1 821740 19772 ?        Sl   Dec19   0:47 magent -config agent.config -ORBListenEndpoints iiop://127.0.0.1
root      3039  0.0  0.0 851580  3320 ?        Sl   Dec19   0:00 /opt/pbis/sbin/lwsmd --start-as-daemon
root      3064  0.1  0.0 1405112 5812 ?        Sl   Dec19   1:00 lw-container lwreg
root      3096  0.0  0.0 755984  6768 ?        Sl   Dec19   0:00 lw-container eventlog
root      3134  0.0  0.0 1075044 5016 ?        Sl   Dec19   0:00 lw-container netlogon
root      3167  0.0  0.0 1212356 8248 ?        Sl   Dec19   0:00 lw-container lwio
root      3196  0.1  0.2 1927580 43904 ?       Sl   Dec19   1:03 lw-container lsass
root      3232  0.0  0.0 827552  6684 ?        Sl   Dec19   0:00 lw-container reapsysl
dbus      3303  0.0  0.0  31060  1268 ?        Ss   Dec19   0:00 dbus-daemon --system
root      3327  0.0  0.0 189144  3404 ?        Ss   Dec19   0:00 cupsd -C /etc/cups/cupsd.conf
root      3359  0.0  0.0   4076   644 ?        Ss   Dec19   0:00 /usr/sbin/acpid
68        3371  0.0  0.0  50256  5348 ?        Ssl  Dec19   0:00 hald
root      3372  0.0  0.0  20396  1188 ?        S    Dec19   0:00 hald-runner
root      3405  0.0  0.0  22516  1112 ?        S    Dec19   0:00 hald-addon-input: Listening on /dev/input/event2 /dev/input/event0
68        3422  0.0  0.0  18004  1052 ?        S    Dec19   0:00 hald-addon-acpi: listening on acpid socket /var/run/acpid.socket
root      3450  0.0  0.0 386156  3964 ?        Ssl  Dec19   0:00 automount --pid-file /var/run/autofs.pid
root      3522  0.0  0.0 110736  5052 ?        Ss   09:07   0:00 sshd: jichen [priv]
jichen    3525  0.0  0.0 110736  2680 ?        S    09:07   0:00 sshd: jichen@pts/0
jichen    3526  0.0  0.0 122220  2908 pts/0    Ss   09:07   0:00 -bash
root      3549  0.0  0.0 201868  5616 pts/0    S+   09:07   0:00 sudo su -
root      3570  0.0  0.0 201868  1844 pts/1    Ss   09:07   0:00 sudo su -
root      3571  0.0  0.0 173044  2980 pts/1    S    09:07   0:00 su -
root      3572  0.0  0.0 108352  1840 pts/1    S    09:07   0:00 -bash
root      3621  0.0  0.0 258512  9548 ?        Ss   09:07   0:00 /usr/sbin/httpd
apache    3624  0.2  0.0 370668 15936 ?        S    09:07   0:00 /usr/sbin/httpd
apache    3625  0.2  0.0 371176 16128 ?        S    09:07   0:00 /usr/sbin/httpd
apache    3626  0.2  0.1 371312 16456 ?        S    09:07   0:00 /usr/sbin/httpd
apache    3627  0.2  0.0 369640 14940 ?        S    09:07   0:00 /usr/sbin/httpd
apache    3628  0.2  0.0 370668 15948 ?        S    09:07   0:00 /usr/sbin/httpd
apache    3629  0.2  0.0 371188 16124 ?        S    09:07   0:00 /usr/sbin/httpd
apache    3630  0.2  0.0 369020 14180 ?        S    09:07   0:00 /usr/sbin/httpd
apache    3631  0.2  0.0 370916 15856 ?        S    09:07   0:00 /usr/sbin/httpd
root      3824  0.0  0.0 200284  5516 ?        S    Dec19   0:10 /usr/sbin/snmpd -LS0-6d -Lf /dev/null -p /var/run/snmpd.pid
root      3841  0.0  0.0  66288  1240 ?        Ss   Dec19   0:00 /usr/sbin/sshd
ntp       3852  0.0  0.0  40364  3180 ?        Ss   Dec19   0:00 ntpd -u ntp:ntp -p /var/run/ntpd.pid -g
root      3889  0.0  0.0 108220  1468 ?        S    Dec19   0:00 /bin/sh /usr/bin/mysqld_safe --datadir=/var/lib/mysql --socket=/var/lib/mysql/mysql.s
mysql     4012  0.3  0.2 1746052 38084 ?       Sl   Dec19   3:29 /usr/libexec/mysqld --basedir=/usr --datadir=/var/lib/mysql --user=mysql --log-error=
root      4028  0.0  0.0 154708  2944 ?        S    09:10   0:00 CROND
root      4029  0.0  0.0 154708  2944 ?        S    09:10   0:00 CROND
root      4030  0.0  0.0 154708  2944 ?        S    09:10   0:00 CROND
root      4031  0.0  0.0 154708  2944 ?        S    09:10   0:00 CROND
root      4032  0.0  0.0 154708  2944 ?        S    09:10   0:00 CROND
nagios    4048  0.0  0.0 106112  1152 ?        Ss   09:10   0:00 /bin/sh -c /usr/bin/php -q /usr/local/nagiosfusion/cron/auth_subsys.php --max-time=60
nagios    4049  0.3  0.0 239856 12808 ?        S    09:10   0:00 /usr/bin/php -q /usr/local/nagiosfusion/cron/auth_subsys.php --max-time=60
nagios    4051  0.0  0.0 106112  1152 ?        Ss   09:10   0:00 /bin/sh -c /usr/bin/php -q /usr/local/nagiosfusion/cron/sysstat_subsys.php --max-time
nagios    4052  0.0  0.0 106112  1152 ?        Ss   09:10   0:00 /bin/sh -c /usr/bin/php -q /usr/local/nagiosfusion/cron/log_subsys.php --max-time=60
nagios    4053  0.0  0.0 106112  1156 ?        Ss   09:10   0:00 /bin/sh -c /usr/bin/php -q /usr/local/nagiosfusion/cron/cmd_subsys.php --max-time=60
nagios    4054  0.0  0.0 240040 12688 ?        S    09:10   0:00 /usr/bin/php -q /usr/local/nagiosfusion/cron/sysstat_subsys.php --max-time=60
nagios    4055  0.0  0.0 240280 12760 ?        S    09:10   0:00 /usr/bin/php -q /usr/local/nagiosfusion/cron/cmd_subsys.php --max-time=60
nagios    4056  0.1  0.0 240040 12552 ?        S    09:10   0:00 /usr/bin/php -q /usr/local/nagiosfusion/cron/log_subsys.php --max-time=60
nagios    4060  0.0  0.0 106112  1156 ?        Ss   09:10   0:00 /bin/sh -c /usr/bin/php -q /usr/local/nagiosfusion/cron/poll_subsys.php --max-time=60
nagios    4062  0.0  0.0 240296 12940 ?        S    09:10   0:00 /usr/bin/php -q /usr/local/nagiosfusion/cron/poll_subsys.php --max-time=60 --master-p
root      4107  0.0  0.0  81012  3472 ?        Ss   Dec19   0:00 /usr/libexec/postfix/master
postfix   4119  0.0  0.0  90784  4508 ?        S    Dec19   0:00 qmgr -l -t fifo -u
root      4121  0.0  0.0 183092  2516 ?        Ss   Dec19   0:00 /usr/sbin/abrtd
root      4147  0.0  0.0 208996 13384 ?        S    Dec19   0:04 /usr/bin/python -s /usr/sbin/osad --pid-file /var/run/osad.pid
root      4159  0.0  0.0 116884  1252 ?        Ss   Dec19   0:00 crond
root      4175 10.4  0.0      0     0 ?        Z    09:10   0:00 [rhn_check] <defunct>
root      4180  1.0  0.0 124112  2260 pts/1    R+   09:10   0:00 ps aux
splunk    4196  0.4  1.0 251164 173620 ?       Sl   Dec19   3:47 splunkd -p 8089 start
splunk    4200  0.0  0.0  70348 11940 ?        Ss   Dec19   0:03 [splunkd pid=4196] splunkd -p 8089 start [process-runner]
root      4218  0.0  0.0  21104   492 ?        Ss   Dec19   0:00 /usr/sbin/atd
root      4245  0.0  0.0 100940   588 ?        Ss   Dec19   0:00 rhnsd
root      4255  0.0  0.0 108356   636 ?        Ss   Dec19   0:00 /usr/bin/rhsmcertd
root      4269  0.0  0.0   4060   548 tty1     Ss+  Dec19   0:00 /sbin/mingetty /dev/tty1
root      4271  0.0  0.0   4060   544 tty2     Ss+  Dec19   0:00 /sbin/mingetty /dev/tty2
root      4273  0.0  0.0   4060   544 tty3     Ss+  Dec19   0:00 /sbin/mingetty /dev/tty3
root      4275  0.0  0.0   4060   548 tty4     Ss+  Dec19   0:00 /sbin/mingetty /dev/tty4
root      4277  0.0  0.0   4060   548 tty5     Ss+  Dec19   0:00 /sbin/mingetty /dev/tty5
root      4280  0.0  0.0   4060   544 tty6     Ss+  Dec19   0:00 /sbin/mingetty /dev/tty6
postfix  19479  0.0  0.0  90716  4460 ?        S    07:36   0:00 pickup -l -t fifo -u
ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: Fusion 4.0.1 stops displaying data

Post by ssax »

Try an in-place upgrade and the test:

Code: Select all

cd /tmp
rm -rf /tmp/nagiosfusion
wget 'https://assets.nagios.com/downloads/nagiosfusion/4/fusion-4.0.1.tar.gz'
tar zxf fusion-4.0.1.tar.gz
cd nagiosfusion
./upgrade
Or you can upgrade to the latest with these commands, then test:

Code: Select all

cd /tmp
rm -rf /tmp/nagiosfusion
wget 'https://assets.nagios.com/downloads/nagiosfusion/4/fusion-4.1.6.tar.gz'
tar zxf fusion-4.1.6.tar.gz
cd nagiosfusion
./upgrade
Let us know the results, if you get any errors during the in-place or regular upgrade, please post the errors and the upgrade.log file from the /tmp/nagiosfusion directory.

Thank you
jiec168
Posts: 26
Joined: Thu May 19, 2016 10:55 am

Re: Fusion 4.0.1 stops displaying data

Post by jiec168 »

Hello,

I upgraded the version to version 4.1.6 per your advice but it was asking for license renewal. So we rushed to place a full order for license renewal but the sales department replied that they won't renew the license now until the payment is made:-(. The payment process between businesses won't happen immediately as we all know. So out of frustration, I downgraded the version back to 4.0.1 this morning. Thank God, it works now. I will have to cancel the renewal order for their inflexibility sales policy. Thank you all for your help.
npolovenko
Support Tech
Posts: 3457
Joined: Mon May 15, 2017 5:00 pm

Re: Fusion 4.0.1 stops displaying data

Post by npolovenko »

@jiec168, Sorry to hear. I'm not very familiar with how licensing works on the sales side but I'm glad you got the Fusion to work. I'll be closing this thread but feel free to open a new one in future if anything comes up.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
Locked