interface service instance on ASR920 not show

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
kimseng
Posts: 42
Joined: Tue Apr 24, 2018 1:40 am

interface service instance on ASR920 not show

Post by kimseng »

Hi Nagios XI,

I have one issue related to my current Router Cisco ASR920 with after i apply snmp to monitor with port description and it show the current existing service instance but the problem is when i create other service instance and it's not show me the new one nagios XI.

Here is my example
All service instance 22 and 49 are showed on Nagios XI but when i create other like service instance 50 then i check on NagiosXI and it's not show me the service instance 50.

Please help to check this issue.
===========================================
!
interface TenGigabitEthernet0/0/24
!
service instance 22 ethernet
encapsulation dot1q 22
rewrite ingress tag pop 1 symmetric
l2protocol peer stp
bridge-domain 22
!
service instance 49 ethernet
encapsulation dot1q 49
rewrite ingress tag pop 1 symmetric
l2protocol peer stp
bridge-domain 49
!
========================================
npolovenko
Support Tech
Posts: 3457
Joined: Mon May 15, 2017 5:00 pm

Re: interface service instance on ASR920 not show

Post by npolovenko »

Hello, @kimseng. Are you saying that when you run the network/switch wizard you see all interfaces but when you save the configuration some of the interfaces are missing on the Home page? If so please open the /etc/php.ini file on the nagios server and double the memory_limit setting, increase max_input_vars from 5000 to 50000. Then restart the apache service with:
service httpd restart
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
kimseng
Posts: 42
Joined: Tue Apr 24, 2018 1:40 am

Re: interface service instance on ASR920 not show

Post by kimseng »

Hi npolovenko,

it's not the problem with memory after wizard network/switch. After i ran winzard and it already working well and also show all service instance and sub interface but the problem is after i have other service instance and sub interface that i create on my Cisco Router or Switch and it's not show the new.

Last time i create other host the same IP but difference Name and move some new service instance or sub interface to the old one.

Do you understand what i mean?
npolovenko
Support Tech
Posts: 3457
Joined: Mon May 15, 2017 5:00 pm

Re: interface service instance on ASR920 not show

Post by npolovenko »

@kimseng, I think I understand now. The network switch/router wizard fetches the information about interfaces only once and puts together configs during the initial configuration. This plugin/wizard doesn't have the functionality to dynamically change configs in XI when you add/remove or modify interfaces on the switch itself. You'd have to manually delete the old configs and rerun the wizard to add the new interface.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
kimseng
Posts: 42
Joined: Tue Apr 24, 2018 1:40 am

Re: interface service instance on ASR920 not show

Post by kimseng »

Hi npolovenko, thank for your reply but if i remove the old one and rerun wizard i will lost the old information like graph... and i think that isn't a good way to do that so, do you have other way to guide me?
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: interface service instance on ASR920 not show

Post by scottwilkerson »

You don't need to remove the old one, you can re-run the wizard and add the new items
Former Nagios employee
Creator:
Human Design Website
Get Your Human Design Chart
kimseng
Posts: 42
Joined: Tue Apr 24, 2018 1:40 am

Re: interface service instance on ASR920 not show

Post by kimseng »

Ok thanks
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: interface service instance on ASR920 not show

Post by scottwilkerson »

kimseng wrote:Ok thanks
May we close the thread?
Former Nagios employee
Creator:
Human Design Website
Get Your Human Design Chart
kimseng
Posts: 42
Joined: Tue Apr 24, 2018 1:40 am

Re: interface service instance on ASR920 not show

Post by kimseng »

yes, sure.
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: interface service instance on ASR920 not show

Post by scottwilkerson »

kimseng wrote:yes, sure.
Great!

Locking thread
Former Nagios employee
Creator:
Human Design Website
Get Your Human Design Chart
Locked