no performance graph of "ping"?!

[xpertech]

the remote server could respond "ping" but has no performance graph, what could be the problem?

[npolovenko]

Hello, @xpertech. Please sign in to the XI as an admin user, click on the Advanced tab and show me the output:

Untitled.png

Next, make sure that npcd is running by running this command in the command line:

service npcd status

Also, please upload this log file:

/usr/local/nagios/var/npcd.log

And lastly, navigate to:

Code: Select all

cd /usr/local/nagios/share/perfdata/jptkolearnap01p/

And upload _HOST_.rrd and _HOST_.xml files in this thread.

[xpertech]

please refer attachment.

[xpertech]

please refer attachment.

[npolovenko]

@xpertech, The graph stopped populating on the 20th of May.

Please follow this article to increase the load_threshold to 60 and the timeout to 40.

Then run: service npcd restart to apply the settings.
https://support.nagios.com/kb/article.php?id=9

If after 15 minutes the graph won't start working, move the rrrd and xml files to a backup location, like /tmp/

jptkolearnap01p_HOST_.rrd
jptkolearnap01p_HOST_.xml

Wait 15 minutes to allow Nagios to recreate new RRD and XML files and see if the graph starts populating.