Backend login to the Core Config Manager failed

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
MNcomputer
Posts: 38
Joined: Wed Aug 12, 2015 8:56 am

Backend login to the Core Config Manager failed

Post by MNcomputer »

Hello,

Receiving the following error, when trying to add a new server for monitoring.

"Backend login to the Core Config Manager failed'

Thank you!
benjaminsmith
Posts: 5324
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: Backend login to the Core Config Manager failed

Post by benjaminsmith »

Hello @MNcomputer,

This problem is often the result of Nagios XI not being able to resolve "localhost". Open up a terminal on the server and run the following commands and post the full output to this thread:

Code: Select all

su nagios
cd /usr/local/nagiosxi/scripts
./reconfigure_nagios.sh
Thanks.

See: Nagios XI - Apply Configuration Fails - Backend login to the Core Configuration failed
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Be sure to check out our Knowledgebase for helpful articles and solutions!
Locked