Hi Team,
We are not able to receive the email notification for ftp transfer service. The service is not showing in notification entry when we got alert as warning and critical.
Please help us what we have done wrong.
Please find the attachment for profile.zip
Not receiving the email notification
Not receiving the email notification
Last edited by scottwilkerson on Wed Oct 30, 2019 9:21 am, edited 1 time in total.
Reason: Frofile removed fro security and shared with support team
Reason: Frofile removed fro security and shared with support team
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benjaminsmith
- Posts: 5324
- Joined: Wed Aug 22, 2018 4:39 pm
- Location: saint paul
Re: Not receiving the email notification
Hello @udaykumar,
I don't know the exact name of the service in question but I did find this entry in the logs where the FTP service went HARD CRITICAl.
I don't know the exact name of the service in question but I did find this entry in the logs where the FTP service went HARD CRITICAl.
However, this host went down earlier and sent a notification.Oct 30 19:02:35 ip-10-215-22-12 nagios: SERVICE ALERT: ftp2.tradergroup.co.nz;FTP Transfer;CRITICAL;HARD;3;CRITICAL: FTP check failed when trying to list the contents of a directory.
If the host is in a HARD non-ok state, notifications for services will not be set by Nagios, so this would be expected behavior for this service.Oct 30 18:50:58 ip-10-215-22-12 nagios: HOST NOTIFICATION: balarajutest;ftp2.tradergroup.co.nz;DOWN;notify-host-by-email;CRITICAL - ftp2.tradergroup.co.nz: rta nan, lost 100%
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