License limited to 100 checks after update

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taivasnl
Posts: 2
Joined: Wed Apr 24, 2019 2:02 am

License limited to 100 checks after update

Post by taivasnl »

Hi,

I tried to update from Nagios XI 5.6.10 to the current latest version 5.6.12

After the update was completed successfully I received an error in the Web-UI that my license was invalid;
it said that my current license is: "free (7 nodes / 100 total checks, self supported)".
Before the update it said: "Free (Limited edition without support)"
I'm running more than 100 checks.

To my best knowledge the free version is only limited to 7 hosts, but there are no limits on the number of active checks.
I can't find anything regarding the limits on the number of checks in the changelog as well:
https://www.nagios.com/downloads/nagios-xi/change-log/

Is this a bug that showed up during the update, or is the free license now limited to 100 checks? It's not (yet) mentioned in the pricing-pages as well:
https://www.nagios.com/products/nagios-xi/#pricing

JP
benjaminsmith
Posts: 5324
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: License limited to 100 checks after update

Post by benjaminsmith »

Hi JP,

The free version still supports up to 7 hosts, but it's now limited to a total of 100 host and service checks.

Thanks for letting us know, we've updated the FAQ on the website.

https://www.nagios.com/products/nagios-xi/#pricing
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Be sure to check out our Knowledgebase for helpful articles and solutions!
taivasnl
Posts: 2
Joined: Wed Apr 24, 2019 2:02 am

Re: License limited to 100 checks after update

Post by taivasnl »

Hi Benjamin,

Thanks for the information.
Is this new licensing model effective from V5.6.12 and upwards or does it impact V5.6.10 as well?

JP
benjaminsmith
Posts: 5324
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: License limited to 100 checks after update

Post by benjaminsmith »

Hi JP,

The changes to the free version apply to 5.6.11 and beyond.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Be sure to check out our Knowledgebase for helpful articles and solutions!
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