Email notification and services issue

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mhossain
Posts: 26
Joined: Wed Mar 04, 2020 3:29 pm

Re: Email notification and services issue

Post by mhossain »

Hi Jeffery,

Any update on the last information I have added?

Thanks
Sazzad
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jdunitz
Posts: 235
Joined: Wed Feb 05, 2020 2:50 pm

Re: Email notification and services issue

Post by jdunitz »

So we can see that it looks like it started.

There was one more command I needed you to try. I should have put some space in there between them--sorry about that!

Can you do a:

Code: Select all

 netstat -a | grep 5693
Thanks!
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mbellerue
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Re: Email notification and services issue

Post by mbellerue »

You might also try running this command from your Nagios XI server.

Code: Select all

nmap -Pn <IPofUbuntuServer> -p 5693
Just to make sure that the port is in an open state, and not filtered or closed.
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mhossain
Posts: 26
Joined: Wed Mar 04, 2020 3:29 pm

Re: Email notification and services issue

Post by mhossain »

Hi Jeffery,

Attached please find the output. The Nagios server listen the port 5693. I was able to add another Ubuntu 18.04 server successfully using NCPA configuration agent. The only issue is it does not detect the ethernet interface but Windows machine detect the ethernet interface. You can advise us how to fix it for this Ubuntu 18 server.

But this Ubuntu 16.04 server still having issue to add it in Nagios.

Thanks
Sazzad
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mhossain
Posts: 26
Joined: Wed Mar 04, 2020 3:29 pm

Re: Email notification and services issue

Post by mhossain »

Hi Jeffery,

Any instruction on below two issue?
- Connection issue to connect Ubuntu 16
- Ethernet is not detecting on Ubuntu 18 though added the agent using NCPA.

Thanks
Sazzad
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mbellerue
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Re: Email notification and services issue

Post by mbellerue »

In the previous screenshot you posted, it looks like NCPA is only listening on IPv6. Can you send in your ncpa.cfg files for your Ubuntu machines? Also, can you show us a screenshot of the output of ip addr from your Ubuntu 18 machine? I am wondering if there is some configuration that isn't allowing NCPA to see the interface.
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mhossain
Posts: 26
Joined: Wed Mar 04, 2020 3:29 pm

Re: Email notification and services issue

Post by mhossain »

Hi Jeffery,

Attached please find the screen shot of the IP ADD from Ubuntu 18. I will share the ncpa.cfg file from Ubuntu 16.

Thanks
Sazzad
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mhossain
Posts: 26
Joined: Wed Mar 04, 2020 3:29 pm

Re: Email notification and services issue

Post by mhossain »

Hi Jefferey,

Good Morning.

I am getting some issue on Ubuntu 16 servers and looking into it. Can you please advise us the ethernet service issue on Ubuntu 18 server based on the screen shot I shared?

Thanks
Sazzad
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lmiltchev
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Re: Email notification and services issue

Post by lmiltchev »

Can you post the ncpa.cfg files for your Ubuntu machines (Ubuntu 16 and 18)?
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mhossain
Posts: 26
Joined: Wed Mar 04, 2020 3:29 pm

Re: Email notification and services issue

Post by mhossain »

Hi Jeffery,

I have attached the ncpa.cfg file from Ubuntu 18 for your reference. We need to add the ping service for this agent.

Regarding Ubuntu 16 there is some issue in this VM and just leave it for now.

Would appreciate your support.

Thanks
Sazzad
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