Upgrade from 5.4.13 to 5.6.12 unsuccessful

[Dave Ryan]

Hello,

I'm attempting to upgrade my Nagios XI instance from 5.4.13 to 5.6.12. However, the upgrade is failing (log attached). I also experienced issues on my last upgrade (see post https://support.nagios.com/forum/viewto ... 16&t=47882) but somehow the upgrade eventually went though even though it said it was unsuccessful.

Any ideas on what I should try to get this upgrade to go through successfully?

Thanks,
Dave.

[Box293]

Could we get you to try the upgrade from a terminal session following the Manual Download method please:
https://assets.nagios.com/downloads/nag ... ctions.pdf

[Dave Ryan]

Thanks for the response. This is my production Nagios instance so I will attempt the Manual Download method after hours over the next day or so. Is there any added risk with upgrading using this method? I need to ensure that if the upgrade fails again that it will continue to operate successfully on the current 5.4.13 version. Thanks again.

[scottwilkerson]

This is my production Nagios instance so I will attempt the Manual Download method after hours over the next day or so. Is there any added risk with upgrading using this method?

No added risk, actually, I would recommend this.

[Dave Ryan]

I've attempted the Manual Download upgrade method however it still failed with a similar error message (Error: Nothing to do). Please see log attached.

Thanks,
Dave.

[scottwilkerson]

That is strange it is cutting off like you are getting the error from the you command

Can you run the upgrade as follows and post the results

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bash -x ./upgrade

[Dave Ryan]

Please find the log attached which used "bash -x ./upgrade"

Thanks,
Dave.

[scottwilkerson]

For some reason your system cannot find the php-imap package

Lets run

Code: Select all

yum clean all

And then lets see if we can get info on the package

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yum provides php-imap

[Dave Ryan]

I've executed the commands, please see attached log.

Thanks,
Dave.

[scottwilkerson]

it doesn't appear you have the optional channel enabled as it should be on a Nagios XI install

Code: Select all

subscription-manager repos --enable rhel-6-server-optional-rpms