Upgrade from 5.4.13 to 5.6.12 unsuccessful
Upgrade from 5.4.13 to 5.6.12 unsuccessful
Hello,
I'm attempting to upgrade my Nagios XI instance from 5.4.13 to 5.6.12. However, the upgrade is failing (log attached). I also experienced issues on my last upgrade (see post https://support.nagios.com/forum/viewto ... 16&t=47882) but somehow the upgrade eventually went though even though it said it was unsuccessful.
Any ideas on what I should try to get this upgrade to go through successfully?
Thanks,
Dave.
I'm attempting to upgrade my Nagios XI instance from 5.4.13 to 5.6.12. However, the upgrade is failing (log attached). I also experienced issues on my last upgrade (see post https://support.nagios.com/forum/viewto ... 16&t=47882) but somehow the upgrade eventually went though even though it said it was unsuccessful.
Any ideas on what I should try to get this upgrade to go through successfully?
Thanks,
Dave.
You do not have the required permissions to view the files attached to this post.
Dave Ryan.
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Re: Upgrade from 5.4.13 to 5.6.12 unsuccessful
Could we get you to try the upgrade from a terminal session following the Manual Download method please:
https://assets.nagios.com/downloads/nag ... ctions.pdf
https://assets.nagios.com/downloads/nag ... ctions.pdf
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Re: Upgrade from 5.4.13 to 5.6.12 unsuccessful
Thanks for the response. This is my production Nagios instance so I will attempt the Manual Download method after hours over the next day or so. Is there any added risk with upgrading using this method? I need to ensure that if the upgrade fails again that it will continue to operate successfully on the current 5.4.13 version. Thanks again.
Dave Ryan.
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- DevOps Engineer
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Re: Upgrade from 5.4.13 to 5.6.12 unsuccessful
No added risk, actually, I would recommend this.Dave Ryan wrote:This is my production Nagios instance so I will attempt the Manual Download method after hours over the next day or so. Is there any added risk with upgrading using this method?
Re: Upgrade from 5.4.13 to 5.6.12 unsuccessful
I've attempted the Manual Download upgrade method however it still failed with a similar error message (Error: Nothing to do). Please see log attached.
Thanks,
Dave.
Thanks,
Dave.
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Dave Ryan.
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- DevOps Engineer
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- Joined: Tue Nov 15, 2011 3:11 pm
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Re: Upgrade from 5.4.13 to 5.6.12 unsuccessful
That is strange it is cutting off like you are getting the error from the you command
Can you run the upgrade as follows and post the results
Can you run the upgrade as follows and post the results
Code: Select all
bash -x ./upgrade
Re: Upgrade from 5.4.13 to 5.6.12 unsuccessful
Please find the log attached which used "bash -x ./upgrade"
Thanks,
Dave.
Thanks,
Dave.
You do not have the required permissions to view the files attached to this post.
Dave Ryan.
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- DevOps Engineer
- Posts: 19396
- Joined: Tue Nov 15, 2011 3:11 pm
- Location: Nagios Enterprises
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Re: Upgrade from 5.4.13 to 5.6.12 unsuccessful
For some reason your system cannot find the php-imap package
Lets run
And then lets see if we can get info on the package
Lets run
Code: Select all
yum clean all
Code: Select all
yum provides php-imap
Re: Upgrade from 5.4.13 to 5.6.12 unsuccessful
I've executed the commands, please see attached log.
Thanks,
Dave.
Thanks,
Dave.
You do not have the required permissions to view the files attached to this post.
Dave Ryan.
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- DevOps Engineer
- Posts: 19396
- Joined: Tue Nov 15, 2011 3:11 pm
- Location: Nagios Enterprises
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Re: Upgrade from 5.4.13 to 5.6.12 unsuccessful
it doesn't appear you have the optional channel enabled as it should be on a Nagios XI install
Code: Select all
subscription-manager repos --enable rhel-6-server-optional-rpms