Can Nagios XI accept inbound emails and generate an alert?

[acentek]

We have APC backup battery units (UPS) that will send out email notifications for various reasons (UPS on Battery, UPS restored). That is the only alerting feature for these UPS units. I would like to send those emails to Nagios and turn them into nagios alerts. Has anyone does this?

I see this was a topic about 3 years ago, but it looked very complicated and I did not see a successful working result.

Thanks!

[jbrunkow]

You may be able to configure monitoring on that device using our SNMP plugin. If you can tell us the model, we may be able to determine if it is running SNMP.

Have you looked on the Nagios Exchange? There might be something helpful in there.
https://exchange.nagios.org/directory/P ... rdware/UPS

I hope that helps! Just out of curiosity, which topic did you see about three years ago? Can you please post the link?

[acentek]

Hi jbrunkow,

APC with SmartConnect, Model SKU is: SMC1000-2UC. I was told by APC that the smartconnect version of the UPS does email only, we'd have to buy a network management card to have SNMP available.

I copied the same Subject, the older posts started by derekb on Tue Aug 23, 2016 4:32 pm
https://support.nagios.com/forum/viewto ... 3F#p307025

Appreciate the help!

[jbrunkow]

Thankyou for providing the model, and verifying whether it can support SNMP.

Just to be certain, are you referring to this forum topic by derekb?

https://support.nagios.com/forum/viewto ... 099#307025

It seems that they concluded that the mail2mon plugin on the Nagios Exchange was probably the best way to monitor their device, but the difficulty is writing a filter for it.

https://exchange.nagios.org/directory/A ... on/details

Have you tried using that plugin for this device?

[acentek]

Yes that was the post I'm referring to. I have not tried the mail2mon plugin yet, but I have a co-worker that understands that process a bit more, so we are going to try to work through that soon. I never saw any replies with "this worked" so I was skeptical to go down that path. But I'll share my finding here when I know more.

Thanks

[jbrunkow]

Thankyou for contributing to the Nagios community! Let us know what you find works best as a solution.

[jbrunkow]

We appreciate your participation on the support forum. Since we haven't heard from you in a while, is it okay if we mark this topic as resolved and lock the conversation?