One user added on 5.7.0 has problem seeing his hosts 5.7.1

[Ludwik.Warszawa]

Hello,
Here is the situation. We're running small size Nagios XI environment, about 1100+ systems (16k checks) -

We have 100+ users (authorized with AD)

1) On early June We did upgrade from 5.6.14 to 5.7.0
2) My co-worker Dariusz applied patch - for queries - fixing issue of regular users unable to see their hosts
2) Then I added one user - regular one
2) Nextly we updated to 5.7.1 - this "one" user does not see his hosts (assigned with groups) - althou other users from same group do see hosts just fine.

I tried removing and adding account, also renaming account did not resolve issue. I tried script for repair db located in /usr/local/nagiosxi/scripts - also no change.
Anyone has any reasonable hint? Might be usefull.

[benjaminsmith]

Hi Ludwik,

We've just released 5.7.2, please try to upgrade as there was PHP bug related to LDAP import that you may be hitting. If the issue is not corrected, please send me your system profile, let me know the exact name of the contact and I'll review the configurations.

Before upgrading, verify you have both a valid system or image backup as well as a configuration backup of Nagios XI before proceeding.

Nagios XI Upgrade Instructions

To send us your system profile.
Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
Save the profile.zip file and share in a private message or upload it to the post/ticket, and then reply to this post to bring it up in the queue.

[Ludwik.Warszawa]

Well,
Happy happy days, looks like patch solved all issues:
-the "one" user does see his host (after patch and database repair)
-new config apply-ing takes much less-ish time.

[scottwilkerson]

Well,
Happy happy days, looks like patch solved all issues:
-the "one" user does see his host (after patch and database repair)
-new config apply-ing takes much less-ish time.

Great! glad it is resolved.

Locking thread