FTP Backup not working

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
kgugerty
Posts: 42
Joined: Wed May 04, 2016 8:28 am

Re: FTP Backup not working

Post by kgugerty »

From the ticket:

Backups do have a default timeout of 20 minutes and if the creation if the backup file is not finished before that time, it will cause the issue you are having.

This value can be increased by editing the /usr/local/nagiosxi/html/config.inc.php file and adding the following to the bottom
$cfg['backup_timeout'] = 3600;

Save the file and restart the following processes to make sure the change is updated.
service nagios restart
service httpd restart

That will increase the timeout to 60 minutes.

This is what I was looking for. This thread can be closed.
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: FTP Backup not working

Post by scottwilkerson »

kgugerty wrote:From the ticket:

Backups do have a default timeout of 20 minutes and if the creation if the backup file is not finished before that time, it will cause the issue you are having.

This value can be increased by editing the /usr/local/nagiosxi/html/config.inc.php file and adding the following to the bottom
$cfg['backup_timeout'] = 3600;

Save the file and restart the following processes to make sure the change is updated.
service nagios restart
service httpd restart

That will increase the timeout to 60 minutes.

This is what I was looking for. This thread can be closed.
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