Missing notifications for certain alarms

[ssax]

Sorry, I meant for you to do it for bru-nms-nocnotif-p, do it again but make sure it includes 9/15 as well as far back as you need for the host state to be included.

Please go to Reports > State History:
- Adjust the Period to include the time this occurred (that includes the host state as well)
- Select bru-nms-nocnotif-p from the Limit To dropdown
- For Type, select Both
- For State Type, select Both
- For State, select Any
- Click Run

CSV or PDF is fine.

[nms]

OK sorry for misunderstanding - here is the one you need.

1600850967-statehistory.csv

Thanks

[ssax]

Thank you. I am able to validate that you are hitting this bug:

https://github.com/NagiosEnterprises/na ... issues/759

Host is down (which makes services go immediately to a hard state by design):

Code: Select all

9/15/2020 9:33	bru-nms-nocnotif-p		1	DOWN	SOFT	1	5	UP	UP	(Host check timed out after 30.01 seconds)

Here is the service going into an immediate hard state (because host is in a problem state):

Code: Select all

9/15/2020 9:34	bru-nms-nocnotif-p	200_T-nms-MySQL002_Uptime	1	CRITICAL	HARD	1	5	OK	OK	CRITICAL - connection could not be established within 60 seconds

Recovers softly here (which is the bug):

Code: Select all

9/15/2020 9:43	bru-nms-nocnotif-p	200_T-nms-MySQL002_Uptime	1	OK	SOFT	1	5	CRITICAL	CRITICAL	OK - database is up since 240360 minutes

So technically it should have been a HARD recovery (which would have sent the notification), development still needs to fix the bug though. I do not have a resolution for it at this time.

[nms]

Hi
Thanks for that confirmation. Do you have an estimated delivery date? This is causing quite some issues with the OpsGenie integration unfortunately.

Thanks in advance

[ssax]

We do not have an ETA as of yet, I reached out to the developers and they said that it will go out in the next Core bugfix release and this is the highest priority bug for that release.

[nms]

OK thanks for the reply, appreciate the help. We'll look forward to that next release!

[scottwilkerson]

OK thanks for the reply, appreciate the help. We'll look forward to that next release!

Us too!

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