Notification Frequency

[nshah]

Hi guys,

Is there is a way to change the notification frequency like-

1) First notification- 1 min after an issue
2) 2nd,3rd and fourth notification - in the frequency of 30 min
3) 5th and onwards- in the frequency of 12 hr.

I was able to make it work for steps 1 and 2. I just want a notification to send to a respected person but don't want to annoy by sending every 30min after 1st notification.

Thank you

[benjaminsmith]

Hi,

I believe the Service Escalation feature in Nagios XI would work out well in this example. Notification Escalations will allow you to adjust the number and interval of the notifications to a specific contact or contact group.

The following guide is pretty helpful in explaining how to set these up.

Understanding Notification Escalations

There's also a built-in Wizard in XI, just go to Configure > Tools > Escalation Wizard

Let me know if have any questions or need any assistance.

Benjamin

[nshah]

Thank you! Is that the only way to do it?

[benjaminsmith]

Hi,

Thank you! Is that the only way to do it?

Your welcome. That's probably going to work best for you in this case. You can set a first notification delay, but after that, all future notifications will be base on the notification interval specified.

Benjamin