Latest Alerts is showing back dates (duration) in services

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ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: Latest Alerts is showing back dates (duration) in servic

Post by ssax »

Please create a ticket for this and include a link back to this forum thread so we can get a remote session setup:

https://support.nagios.com/tickets/

Thank you!
biswajit.banerjee
Posts: 152
Joined: Fri Dec 08, 2017 10:24 pm

Re: Latest Alerts is showing back dates (duration) in servic

Post by biswajit.banerjee »

Hi Benjamin,

Please reply and provide the solution asap.
benjaminsmith
Posts: 5324
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: Latest Alerts is showing back dates (duration) in servic

Post by benjaminsmith »

Hi biswajit.banerjee,

We'd like to get a remote session going on this issue to troubleshoot further Can you open a ticket first and we'll get this arranged?

Best Regards,
Benajmin
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biswajit.banerjee
Posts: 152
Joined: Fri Dec 08, 2017 10:24 pm

Re: Latest Alerts is showing back dates (duration) in servic

Post by biswajit.banerjee »

Hi Benjamin,

Please reply.
benjaminsmith
Posts: 5324
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: Latest Alerts is showing back dates (duration) in servic

Post by benjaminsmith »

Hi @biswajit.banerjee,

I reached out to two team members with more experience than myself with Mod-Gearman setups, and the consensus is that we would like to set up a remote to further debug this issue as the logs look normal. In order to set up a remote, we would like to get a ticket opened first.

Once you have opened the ticket, let me know the number and I will make sure we get a session set up for you.

Let me know if you have any questions,

Benjamin
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