Unable to add LDAP/AD Integration

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brandon-verrette
Posts: 12
Joined: Mon Oct 21, 2019 1:28 pm

Unable to add LDAP/AD Integration

Post by brandon-verrette »

Hello,

Were currently running version 2.1.7 and are unable to integrate with Active Directory.

When I try to import users from AD, I receive the error for "Invalid Username and password". However If I disable the use of SSL/TLS encryption on Nagios Log server, Im able to log in without any problems

We have LDAP integration on Nagios XI and Nagios Network Analyzer using the same server and certificate. However, were just unable to get it to work on Log Server.
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cdienger
Support Tech
Posts: 5045
Joined: Tue Feb 07, 2017 11:26 am

Re: Unable to add LDAP/AD Integration

Post by cdienger »

I'd like to gather screenshots of the AD settings including the CA that was imported. Please send these in a private message.

I'd also like to get a tcpdump taken on the NLS machine while you attempt to import AD users. On the command line run:

Code: Select all

yum -y install tcpdump
tcpdump -s 0 -i any host a.b.c.d -o output.pcap
where a.b.c.d is the IP address of the AD domain controller. Let it run just long enough to reproduce the error then use CTRL+C to stop it and send me the output.pcap file in private message.
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