Service checks not updating in Nagios XI GUI with NDO-3

[rdurga]

Running NAGIOS XI 5.8.2 on RHEL 7, 64 bit manual install. When using NDO-3 service checks are not updating on the Nagios XI GUI. The checks are updating on the Nagios GUI.

Thank you

[ssax]

Please run these commands as root to downgrade NDO3 back to NDO2DB:

Code: Select all

systemctl stop nagios
cd /tmp
rm -rf /tmp/nagiosxi
wget https://assets.nagios.com/downloads/nagiosxi/5/xi-5.6.14.tar.gz
tar zxf xi-5.6.14.tar.gz
cd /tmp/nagiosxi
./init.sh
cd /tmp/nagiosxi/subcomponents/ndoutils
./install
systemctl enable ndo2db

If you have an offloaded database you will need to edit your /usr/local/nagios/etc/ndo2db.cfg file and update these before running the next command to start it up:
- You can get the info from your /usr/local/nagios/etc/ndo.cfg or from /usr/local/nagiosxi/html/config.inc.php

db_host
db_port
db_user
db_pass

Then run this command to start it up.:

Code: Select all

systemctl start ndo2db

Then edit your /usr/local/nagios/etc/nagios.cfg and make sure this line is uncommented/add it if needed:

Code: Select all

broker_module=/usr/local/nagios/bin/ndomod.o config_file=/usr/local/nagios/etc/ndomod.cfg

Make sure all occurrences of this line are commented:

Code: Select all

#broker_module=/usr/local/nagios/bin/ndo.so /usr/local/nagios/etc/ndo.cfg

Then start the nagios service:

Code: Select all

systemctl start nagios

[rdurga]

While downgrading has been an option in the past, we want to upgrade to NDO3. We would like assistance in troubleshooting the issues.

Thank you.

[benjaminsmith]

Hi rdurga,

Is this is a production or test server? Please let us know. I would not recommend trying to troubleshoot this on a live production monitoring system.

Regards,
Benjamin

[rdurga]

This is on our test server.

[benjaminsmith]

Hi,

Okay, to upgrade back to ndo3, run the following commands after extracting the 5.8.2 tarball.

Code: Select all

cd nagiosxi/subcomponents/ndo
./upgrade -f

--Benjamin

[rdurga]

For our DEV server, we just upgraded to 5.8.2 and NDO3 is currently running.

[benjaminsmith]

HI,

For our DEV server, we just upgraded to 5.8.2 and NDO3 is currently running.

Great. How's everything going so far?

--Benjamin

[rdurga]

The Service checks are not updating in the Nagios XI GUI. We see the changes in Nagios Core GUI. This was the problem I reported in the first post.

[benjaminsmith]

Hi @rdurga,

Okay, let's get the system profile off this system and we'll review the logs. Thanks, Benjamin

To send us your system profile.
Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button