Upgraded to 5.8.2 and all perf graphs "no data to display"

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RyanMule
Posts: 57
Joined: Tue Dec 12, 2017 3:14 pm

Upgraded to 5.8.2 and all perf graphs "no data to display"

Post by RyanMule »

Hello all,

Recently updated from 5.8.0 to 5.8.2 and it appears it broke all the performance graphs for our drive usage checks. I have attached our profile as well. Could someone point me in the right direction to troubleshoot?

Thank you
Ryan

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dchurch
Posts: 858
Joined: Wed Oct 07, 2020 12:46 pm
Location: Yo mama

Re: Upgraded to 5.8.2 and all perf graphs "no data to displa

Post by dchurch »

What's the output from

Code: Select all

ls -laR /var/nagiosramdisk/spool/perfdata/
Other things:

You have an auditbeat process taking up a lot of CPU usage. Similar issue reported here.
If you didn't get an 8% raise over the course of the pandemic, you took a pay cut.

Discussion of wages is protected speech under the National Labor Relations Act, and no employer can tell you you can't disclose your pay with your fellow employees.
RyanMule
Posts: 57
Joined: Tue Dec 12, 2017 3:14 pm

Re: Upgraded to 5.8.2 and all perf graphs "no data to displa

Post by RyanMule »

dchurch wrote:What's the output from

Code: Select all

ls -laR /var/nagiosramdisk/spool/perfdata/
Other things:

You have an auditbeat process taking up a lot of CPU usage. Similar issue reported here.
Thanks dchurch for looking!

Good to know about the audiobeats.

Here is the output.

drwxrwxr-x 2 nagios nagios 120 Mar 8 14:42 .
drwxrwxr-x 5 nagios nagios 100 Mar 4 11:01 ..
-rw-r--r-- 1 nagios nagios 3572 Mar 8 14:42 1615232554.perfdata.host
-rw-r--r-- 1 nagios nagios 258483 Mar 8 14:42 1615232556.perfdata.service
-rw-r--r-- 1 nagios nagios 4179 Mar 8 14:42 1615232567.perfdata.host
-rw-r--r-- 1 nagios nagios 261912 Mar 8 14:42 1615232569.perfdata.service
dchurch
Posts: 858
Joined: Wed Oct 07, 2020 12:46 pm
Location: Yo mama

Re: Upgraded to 5.8.2 and all perf graphs "no data to displa

Post by dchurch »

I'm seeing that when a passive SNMP check comes in from DRFG01, it's announcing itself as drfg01, and it can't find the host to match it up to. Passive check results coming in, the host and the service are case sensitive. If you go into the CCM an de-capitalize where it says DRFG01, it should start capturing the check results again.

Is that the host you were seeing blank graph data for, or was it a different host?
If you didn't get an 8% raise over the course of the pandemic, you took a pay cut.

Discussion of wages is protected speech under the National Labor Relations Act, and no employer can tell you you can't disclose your pay with your fellow employees.
RyanMule
Posts: 57
Joined: Tue Dec 12, 2017 3:14 pm

Re: Upgraded to 5.8.2 and all perf graphs "no data to displa

Post by RyanMule »

I am seeing it on multiple Hosts. For example the host "baynjps01" does not have perf data and in CCM everything is lower case.
dchurch
Posts: 858
Joined: Wed Oct 07, 2020 12:46 pm
Location: Yo mama

Re: Upgraded to 5.8.2 and all perf graphs "no data to displa

Post by dchurch »

Do these hosts show up under Admin (top menu) => Unconfigured Objects (left menu)?
If you didn't get an 8% raise over the course of the pandemic, you took a pay cut.

Discussion of wages is protected speech under the National Labor Relations Act, and no employer can tell you you can't disclose your pay with your fellow employees.
RyanMule
Posts: 57
Joined: Tue Dec 12, 2017 3:14 pm

Re: Upgraded to 5.8.2 and all perf graphs "no data to displa

Post by RyanMule »

dchurch wrote:Do these hosts show up under Admin (top menu) => Unconfigured Objects (left menu)?
No they are not. Hosts listed there are routers and switches.
The issue seems to only be Windows machines if thats any help. Thank you.
dchurch
Posts: 858
Joined: Wed Oct 07, 2020 12:46 pm
Location: Yo mama

Re: Upgraded to 5.8.2 and all perf graphs "no data to displa

Post by dchurch »

Try the remediation steps outlined on this page: https://support.nagios.com/kb/article.php?id=9
If you didn't get an 8% raise over the course of the pandemic, you took a pay cut.

Discussion of wages is protected speech under the National Labor Relations Act, and no employer can tell you you can't disclose your pay with your fellow employees.
RyanMule
Posts: 57
Joined: Tue Dec 12, 2017 3:14 pm

Re: Upgraded to 5.8.2 and all perf graphs "no data to displa

Post by RyanMule »

dchurch wrote:Try the remediation steps outlined on this page: https://support.nagios.com/kb/article.php?id=9

Thank you, both first commands returned "1" and "200". So I dont think its that.
dchurch
Posts: 858
Joined: Wed Oct 07, 2020 12:46 pm
Location: Yo mama

Re: Upgraded to 5.8.2 and all perf graphs "no data to displa

Post by dchurch »

Try editing /usr/local/nagiosxi/html/config.inc.php and around line 50, change 'user' => 'nagios', to 'user' => 'ndoutils',.

E.g.:

Code: Select all

	"ndoutils" => array(
		"dbtype" => 'mysql',
		"dbserver" => '192.168.<IP address hidden>',
		'user' => 'ndoutils',
If you didn't get an 8% raise over the course of the pandemic, you took a pay cut.

Discussion of wages is protected speech under the National Labor Relations Act, and no employer can tell you you can't disclose your pay with your fellow employees.
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