service status information truncated in nagios core

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
jh129666
Posts: 98
Joined: Mon Feb 11, 2013 3:45 pm

service status information truncated in nagios core

Post by jh129666 »

The service status information is being truncated in nagios core. We're using version 4.4.6. I included an example screenshot from nagios core, the long_plugin_output from status.dat and all the HTML data that's being passed and should be displaying.

Thanks,
Jeff

Moderator's Note: The profile has been shared with the support team but has been removed from the public forum.
You do not have the required permissions to view the files attached to this post.
ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: service status information truncated in nagios core

Post by ssax »

I do not see that Fax Service in your profile, did you sent the right profile?

I just labbed this up in mine and it shows properly in XI but not in Nagios Core.
ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: service status information truncated in nagios core

Post by ssax »

Actually, if I keep scrolling down in the Core page it's way down at the bottom but isn't cutoff, does yours show that?
jh129666
Posts: 98
Joined: Mon Feb 11, 2013 3:45 pm

Re: service status information truncated in nagios core

Post by jh129666 »

The "LnM fax status" service is defined in the objects.cache file in the profile.zip.

When I look at the "Service State Information" for the "LnM fax status" service in nagios core, the data in the "Status Information" field is truncated.
ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: service status information truncated in nagios core

Post by ssax »

Please PM me this file:

Code: Select all

/usr/local/nagios/var/status.dat
ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: service status information truncated in nagios core

Post by ssax »

Locking thread, ticket received, we will continue support through the ticket.

Thank you!
Locked