Event Handler not executed

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Pratapa
Posts: 144
Joined: Tue Oct 01, 2019 1:33 am

Event Handler not executed

Post by Pratapa »

Hi,

We are using Nagios XI.

Event handler was not exectued when the host was down due to which ticket was not generated in servicenow.

Following is the snippet from event log

Warning: Host event handler ‘/usr/local/nagios/libexec/event_handler_host.sh AS-CN-AB-AB136-F01-03 DOWN HARD “CRITICAL – 10.44.97.7; rta nan, lost 100%” 0 “” “10.44.97.7” “CHINA” “NULL” “NULL” “NULL” timed out after 0.00 seconds


Can you please let us know the reason why the event handler was not executed.

Regards,
Pratap
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mcapra
Posts: 3739
Joined: Thu May 05, 2016 3:54 pm

Re: Event Handler not executed

Post by mcapra »

Which version of Nagios XI? Might be related to #582 / #484.
Former Nagios employee
https://www.mcapra.com/
Pratapa
Posts: 144
Joined: Tue Oct 01, 2019 1:33 am

Re: Event Handler not executed

Post by Pratapa »

We are using Nagios version 5.8.3
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