authentication failed error for fused servers in Nagios Fusi

[nasanasa]

I have installed Nagios XI, Nagios Log server, and Nagios Fusion. I attempted to fuse Nagios XI and Nagios Log server to Nagios Fusion. I do not get any of the data to Nagios Fusion. I get authentication failed errors. Please let me know if you have any suggestions and what information you would like me to provide to troubleshoot this issue.

[pbroste]

Hello @nasanasa

Thanks for reaching out on your Fusion install issues and want to start off by doing some verifying.

Is there any security application running, for Selinux for example:

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sestatus

Were there any issues with the install?

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less /yourinstalldir/nagiosfusion/install.log

let's verify that system date/time/timezone are sync'ed across all:

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date
ls -l /etc/localtime
php -r 'echo date("D M j G:i:s T Y")."\n";'
grep "date.timezone =" /etc/php.ini
grep date.timezone /etc/php.ini
mysql -h 127.0.0.1 -uroot -pfusion -e 'SELECT NOW(); SELECT @@GLOBAL.time_zone, @@SESSION.time_zone;'

Please follow up and send the following via Private Message so we can see what is going on:

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tar -czvf /tmp/fusionlogs.tar.gz /usr/local/nagiosfusion/var/log/ /var/log/httpd/*_log /var/log/httpd/*_log-2021111[0-9] /var/log/apach2/

And system info:

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sudo cat /etc/os-release
 sudo uname -a
sudo hostnamectl
cat /etc/os-release
uname -a
php -v
yum repolist

Please follow up with info and send the '/tmp/fusionlogs.tar.gz' via PM.

Thanks,
Perry

[pbroste]

Hello @nasanasa

Thanks for following up and sending over the logs, in review we see the following:

PHP script '/usr/local/nagiosfusion/cron/auth_subsys.php' is protected by SourceGuardian and requires a SourceGuardian loader 'ixed.7.2.lin' to be installed

Please run through this support article:
https://support.nagios.com/kb/article/n ... s-816.html

Please let us know how things look,
Perry

[nasanasa]

Greetings,

The support article that you provided seems to be related to Nagios XI. My issue is with Nagios Fusion. Do you still recommend that I follow those steps on the Nagios Fusion server?

Regards,

[pbroste]

Hello @nasanasa

Thanks for following up, the option to repair the PHP SourceGuardian loader by running through the Fusion Upgrade.

The Download found:
https://www.nagios.com/downloads/nagios ... downloads/

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wget https://assets.nagios.com/downloads/nagiosfusion/4/fusion-4.1.9.tar.gz
tar xzf fusion*.tar.gz
cd nagiosfusion
./upgrade

Let us know how things are look.

Thanks,
Perry

[nasanasa]

Greetings,

Performing the upgrade did not make a difference. I added the following: extension=ixed.7.2.lin in /etc/php.ini and restarted the system and I am now able to see Nagios XI information in Nagios Fusion. This is good news.

Next, I did successfully Fuse Nagios Log server in Nagios Fusion and I don't see any information. What information from Nagios Log Server should be displayed into Nagios Fusion?

Regards

[ssax]

In Fusion, go to Dashboards > Available Dashlets and add the Log Server dashlets to a dashboard to view the Log Server data:

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Log Server Alert History
Log Server Alerts
Log Server Cluster Health 
Log Server Cluster Statistics 
Log Server Index Statistics