Bulk Modification Tool. It doesn't remove free variables.

[jmsanesteban.sgre]

Are you using the Dell tool in Nagios?

Yes and no, we are using that plugin to monitor remotely the health of other servers.

Can you provide more details about the extended permissions for nagios user.

Code: Select all

# file: usr/local/nagios/dell/
# owner: nagios
# group: nagios
user::rwx
user:nagios:rw-
group::r-x
mask::rwx
other::rwx

The rest of directories till reach the requested file is the same. As you've requested the permissions list I don't add that info here.

I add here the the file that generate the reading error:

Code: Select all

# file: usr/local/nagios/dell/config/templates/dell_contacts.cfg
# owner: nagios
# group: nagios
user::rwx
user:nagios:rw-
group::---
mask::rw-
other::r-x

Could you post or PM me your Nagios XI System Profile so we can review it?
To get your system profile. Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
Save the profile.zip file and upload it to the ticket by clicking the "choose item" link at the bottom of the menu.

Profile sent (PM)

Also, run the following as root and post or PM me the /tmp/info.txt file.

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chage -l nagios >/tmp/info.txt
grep nag /etc/group >>/tmp/info.txt
ls -alR /usr/local/nagios >>/tmp/info.txt

info.txt file sent (PM)

Open a root shell to the Nagios server, run the following command and upload the /tmp/nagiosql.sql to the ticket so I can see the setting in the CCM.

Code: Select all

mysqldump nagiosql -u root -pnagiosxi >/tmp/nagiosql.sql

Nagiosql dump sent (PM)

About removing the data from the database. We do not support or suggest doing any data manipulation of the database.
If there are any errors, data loss, that could render the system unstable.

Thank you.

I fully understand what you are saying about doing changes directly to the database, but the system is working in a strange way, as I mentioned before.

Regarding the plugin and the permissions, with the current permission set, no problems appears when we apply the changes, although Nagios informs about some permissions problems because it can't check them with the user Nagios, so apart from using the correct permissions set or see the error in CCM -> Config File Management -> Verify files, there is no futher problems with that.

Thanks for your help.

BR,
Juanma.

[tgriep]

It could be the extended permissions on the files and folders that is not allowing nagios / apache to read the files but the owner-group should be changed to the following.

Code: Select all

chown -R apache.nagios /usr/local/nagios/dell

If there is some sort of policy or application that maintains the extended permissions for the files and folders, see if that is blocking the ability to read the files and folders.

Thank you.

[jmsanesteban.sgre]

It could be the extended permissions on the files and folders that is not allowing nagios / apache to read the files but the owner-group should be changed to the following.

Code: Select all

chown -R apache.nagios /usr/local/nagios/dell

Using those permissions we still suffer problems, because or it can write or it can read, but not both, however, using the permissions below, everything is working well at least in regards of "verify files" or "apply configuration" options:

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/usr/local/nagios/dell -> apache.nagios
/usr/local/nagios/dell/config -> nagios.
/usr/local/nagios/dell/config/templates -> nagios.
/usr/local/nagios/dell/config/templates/* -> apache.nagios

If there is some sort of policy or application that maintains the extended permissions for the files and folders, see if that is blocking the ability to read the files and folders.

Thank you.

I think that those extended permissions came from the plugin configuration. In any case, just to confirm, as you said, using NDO3, after applying new configuration, we've stopped inserting the macros, so our main problem is solved

PS: The problem for users that keep using the older version, the problem will persist. the unique way to disable them is running the same queries that BMT runs internally, but as @tgriep said, it is not recommended by Nagios.

Thank you very much for your time and effort.

BR,
Juanma.

[tgriep]

Your welcome. Glad everything is working for you now.