Nagios XI
Re: Nagios XI
My understanding is that the discussions page is not monitored by Nagios employees like they were for the Forums.
If you want Employee responses, you will need to open a case on Answer Hub.
Per the "Welcome to Nagios Enterprises Questions & Answers. Join the Conversation!" topic:
https://nagios.force.com/support/s/ques ... nversation
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------
We are thrilled to have a new platform to engage with our customers and resellers. The new discussions groups are available for you to connect with other Nagios experts, share tips and stay up-to-date on the latest news.
If you need help directly from the Nagios support team, please open a new case. We're happy to assist you.
How to Create a New Case in the Nagios Support Site
All the best,
Nagios Tech Team
------------------------------------------------------------------------------------------------------------------------------------------------------------------------
People on the topic have noted that Nagios confirmed that employees will not be watching the community discussions.
FrLazza (Customer)
a month ago
Confirmed in a case (# 00001569): This forum is not monitored by Nagios Staff.
If you want Employee responses, you will need to open a case on Answer Hub.
Per the "Welcome to Nagios Enterprises Questions & Answers. Join the Conversation!" topic:
https://nagios.force.com/support/s/ques ... nversation
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------
We are thrilled to have a new platform to engage with our customers and resellers. The new discussions groups are available for you to connect with other Nagios experts, share tips and stay up-to-date on the latest news.
If you need help directly from the Nagios support team, please open a new case. We're happy to assist you.
How to Create a New Case in the Nagios Support Site
All the best,
Nagios Tech Team
------------------------------------------------------------------------------------------------------------------------------------------------------------------------
People on the topic have noted that Nagios confirmed that employees will not be watching the community discussions.
FrLazza (Customer)
a month ago
Confirmed in a case (# 00001569): This forum is not monitored by Nagios Staff.