For general information and forum instructions, please visit our frequently asked questions page.
Getting Help
Your Product
When posting, please let us know what product you need help with, such as
- Nagios Core
Nagios XI
Nagios Log Server
Nagios Network Analyzer
Other Nagios Open Source Products: NRPE, NCPA, NRDP, NSCA, NDOUTILS or the Nagios Monitoring Plugins
Descriptive Subject Line
Use a subject line that accurately and concisely states the issue.
Clearly describe the problem
If possible, outline the steps required to repeat the issue. Use screenshots and post relevant error messages from the terminal to help others diagnose the problem.
Be patient.
This is a community forum. Every user has a different deployment, it may take some time to work out your specific issue. If you require faster resolution and a response guarantee, consider purchasing a Nagios Support Plan.
Helping Others
Look for unanswered posts in an area that interest you or you have some previous experience with. Don’t worry if you don’t know the exact answer or can’t resolve it in the first step, you can always share what you have discovered researching the problem. Helping others out on the Community Forum is a great way to learn Nagios, improve your skills and connect with other IT professionals.
Reporting Security Vulnerabilities
At Nagios, we make security a priority. We strive to patch any security issues in a timely manner. We highly recommend using the latest versions available for our software.
Please send security vulnerabilities found in any of the Nagios commercial products and security related emails to security@nagios.com. For our open source products, please post this to the corresponding Github Repository.