Commercial Support Clients: Clients with support contracts can get escalated support assistance by visiting Nagios Answer Hub. These forums are for community support services. Although we at Nagios try our best to help out on the forums here, we always give priority support to our support clients.

Support Forums Are Back And Better Than Ever

Support forum for Nagios Core, Nagios Plugins, NCPA, NRPE, NSCA, NDOUtils and more. Engage with the community of users including those using the open source solutions.

Support Forums Are Back And Better Than Ever

Postby admin » Wed Sep 28, 2022 2:22 am

In order to better serve our customers and the greater Nagios community, we have made the decision to re-open the support forum boards and to make previously restricted boards open to the general public. This will help all Nagios users obtain the best support for their product and monitoring environment. We hope you find the content that is shared on these forums to be useful. Cheers!

Ethan Galstad, President
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Ethan Galstad
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Re: Support Forums Are Back And Better Than Ever

Postby lepfsi » Thu Sep 29, 2022 8:45 am

hello to all, I have a problem with the configuration of my foxbox GT2 to be able to join the nagios interface.

In the user manual it is indicated to enter in the browser Box_IP/nagios3

As soon as I type this in the browser it shows the error 404 NOT FOUND, the URL requested was not found on this server.
Apache/2.4.51 (Debian) Server at BOX_IP Port 80

I even tried with aliases nagios, nagiosxi, nagios4, nagios3 still the same error.

Yet nagios works normally and the box too.
a screenshot of the error
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Re: Support Forums Are Back And Better Than Ever

Postby jsalsbury » Wed Oct 19, 2022 11:03 am

Good morning
I have registered for the new forum and asked for support from the Nagios customer service, however, I am not hearing back I am dealing with an alert issue for someone no longer on the team and I need to remove them from everything and need some assitance can someone help me?
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Re: Support Forums Are Back And Better Than Ever

Postby lazzarinof » Wed Oct 19, 2022 3:56 pm

Good afternoon Nagios Team,

Will these boards be monitored by Nagios Staff/will questions be answered? Or was it just opened for historical data?

Thank you!
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Re: Support Forums Are Back And Better Than Ever

Postby samba » Sat Oct 22, 2022 6:17 pm

in my VAR directory I cannot find the retention.dat and status.dat files, what should I do?
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Re: Support Forums Are Back And Better Than Ever

Postby afried » Fri Nov 04, 2022 1:05 pm

Nagios has re-opened the forums to be a place for our long standing and vibrant community to have open discussions and assist each other with questions.

With the launch of the Nagios Answer Hub, the intention is to support our paid customers there and encourage our community here. When time allows, our team may respond to forum posts but for guaranteed replies from the Nagios staff, the Answer Hub is the correct place for those requests.

We recommend that you re-post your question directly to the board for the community to assist you.

Thank You
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