Error installing ncpa-2.4.0.el9.x86_64.rpm

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jason.mcnulty
Posts: 1
Joined: Tue Dec 20, 2022 4:09 pm

Error installing ncpa-2.4.0.el9.x86_64.rpm

Post by jason.mcnulty »

Hello,
I'm trying to install the Nagios agent on my RedHat server (9.11.36-RedHat-9.11.36-5.el8_7.2). I followed the instructions on https://assets.nagios.com/downloads/ncp ... g-NCPA.pdf to add the Nagion repo, which worked as expected.

However, when I run the yum install ncpa -y command, I get the following error.

Error:
Problem: conflicting requests
- nothing provides compat-openssl11 needed by ncpa-2.4.0-1.el9.x86_64
(try to add '--skip-broken' to skip uninstallable packages or '--nobest' to use not only best candidate packages)

The install has worked on a separate server with the same build. Downloading the actual RPM (ncpa-2.4.0.el9.x86_64.rpm) and running the install results in the same error.
kbauma01
Posts: 4
Joined: Wed May 25, 2022 6:39 am

Re: Error installing ncpa-2.4.0.el9.x86_64.rpm

Post by kbauma01 »

Do you have compat-openssl11 installed? I'm assuming so.

rpm -qa | grep compat-openssl11

It is available from RH, try downloading the RPM and manually install it? Or unistall/reinstall?
jackl
Posts: 1
Joined: Mon Nov 22, 2021 3:24 pm

Re: Error installing ncpa-2.4.0.el9.x86_64.rpm

Post by jackl »

Hello and thank you for the reply.

My output for rpm -qa | grep compat-openssl11 shows nothing. If I try to install the agent via the recommended way of adding the repo (rpm -Uvh https://repo.nagios.com/nagios/9/nagios ... noarch.rpm) and using the yum install ncpa -y command, I get the following error.


" Problem: conflicting requests
- nothing provides compat-openssl11 needed by ncpa-2.4.0-1.el9.x86_64
(try to add '--skip-broken' to skip uninstallable packages or '--nobest' to use not only best candidate packages)"

When looking for compat-openssl11, I found the following bug report (https://bugzilla.redhat.com/show_bug.cgi?id=1947584) . I also tried to install the actual RPM from the centos repository (https://centos.pkgs.org/9-stream/centos ... 6.rpm.html) but that RPM stated that it was missing dependencies as well.

If other customers have not had this issue, then I can ask our Linux support team to look into this. This could be just an issue in our environment.
gormank
Posts: 1114
Joined: Tue Dec 02, 2014 12:00 pm

Re: Error installing ncpa-2.4.0.el9.x86_64.rpm

Post by gormank »

Install compat-openssl11 with it's dependencies, then install ncpa.
storksouthwest
Posts: 3
Joined: Wed Apr 12, 2023 8:49 pm

Re: Error installing ncpa-2.4.0.el9.x86_64.rpm

Post by storksouthwest »

jason.mcnulty wrote: Tue Dec 20, 2022 4:29 pm Hello,
I'm trying to install the Nagios agent on my RedHat server (9.11.36-RedHat-9.11.36-5.el8_7.2). I followed the instructions on https://assets.nagios.com/downloads/ncp ... g-NCPA.pdf to add the Nagion repo, which worked as expected.

However, when I run the yum install ncpa -y command, I get the following error.the backrooms

Error:
Problem: conflicting requests
- nothing provides compat-openssl11 needed by ncpa-2.4.0-1.el9.x86_64
(try to add '--skip-broken' to skip uninstallable packages or '--nobest' to use not only best candidate packages)

The install has worked on a separate server with the same build. Downloading the actual RPM (ncpa-2.4.0.el9.x86_64.rpm) and running the install results in the same error.
You can verify just about anything so long as you know how to manually run commands from the shell. The next step is to compile these instructions into a script that can provide the desired results.
jasonsanders
Posts: 1
Joined: Sat May 13, 2023 2:52 pm

Re: Error installing ncpa-2.4.0.el9.x86_64.rpm

Post by jasonsanders »

gormank wrote: Tue Dec 27, 2022 4:41 pm Install compat-openssl11 with it's dependencies, then install ncpa.
hello
I was having the same error and after installing compat-openssl11 according to your instructions, now it's working. Thank you.
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