Update Check Problem: Last update check failed.

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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wisgb
Posts: 4
Joined: Tue Jun 11, 2019 5:37 am

Update Check Problem: Last update check failed.

Post by wisgb »

Hi

Just upgraded to 5.10.0 successfully on our test and production system with no issues. However, the automatic checks from XI are now failing with "Update Check Problem: Last update check failed." This is failing on both systems. If I click on the "check for updates now" button from within the XI gui (Admin --> Check for updates) it also fails. However at the bottom of the browser window where it shows the installed version there is also a libnk to check for updates. Clicking on this link opens another browser window which successfully notifies you that you are on the latest version. Therefore my access to the update site is working. Hs this 5.10.0 update broken the check for updates part of the GUI?

Steve
kg2857
Posts: 234
Joined: Wed Apr 12, 2023 5:48 pm

Re: Update Check Problem: Last update check failed.

Post by kg2857 »

If you're using a proxy to get to the internet and it isn't defined right in nagios, the update check will fail.
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