Nagios CORE Critical Service only Displays on HARD state

[nanitozdev]

Hi everyone, can you help me with this.

I have Nagios Core 4.4.11 installed, how i can display in the Web my critical alarmas when they are in SOFT state? They only show when they are in HARD state

Example:
[11-21-2023 10:47:42] SERVICE ALERT: Host;Service;CRITICAL;HARD;3;CRITICAL - Description (Duration and Display starts here)
[11-21-2023 10:37:42] SERVICE ALERT: Host;Service;CRITICAL;SOFT;2;CRITICAL - Description (Not displaying in Web)
[11-21-2023 10:27:42] SERVICE ALERT: Host;Service;CRITICAL;SOFT;1;CRITICAL - Description(Not displaying in Web)
[11-21-2023 10:17:42] SERVICE ALERT: Host;Service;OK;HARD;1;OK - Description

This is the template used by the service:

define service {
name DEFAULT
is_volatile 0
max_check_attempts 3
check_interval 10
retry_interval 10
active_checks_enabled 1
passive_checks_enabled 1
check_period 24x7
obsess_over_service 1
check_freshness 1
event_handler_enabled 1
flap_detection_enabled 0
retain_status_information 1
retain_nonstatus_information 1
notification_interval 30
notification_period 24x7
notification_options w,u,c,r
notifications_enabled 1
stalking_options o,w,u,c
register 0
notification_interval 30
parallelize_check 1
}

i've tried to set 1 check attempt but still the same, Thanks!

[lgute]

Hi @nanitozdev, thanks for reaching out.

From what I understand, the SOFT CRITICAL states should show up in the web interface, unless you are running a report that is set to not show them.

Which page of the web interface are you working with?