Nagios Upgrade

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Post Reply
mbrown1985
Posts: 1
Joined: Wed Dec 06, 2023 11:56 am

Nagios Upgrade

Post by mbrown1985 »

When I try performing the latest updates I get the attached error message that it wasn't able to perform the update. I then follow the instructions for updating manually and get an error that the assets site isn't trusted. Please see the attached screen shots. Thank you.
cmdline.PNG
gui.PNG
You do not have the required permissions to view the files attached to this post.
kvang
Posts: 34
Joined: Wed Aug 23, 2023 11:28 am

Re: Nagios Upgrade

Post by kvang »

Hi mbrown1985,

Thank you for getting in touch! Have you already attempted to follow the instructions outlined in this guide: https://assets.nagios.com/downloads/nag ... ctions.pdf

Additionally, could you provide information on the distro being used and version of Nagios XI you currently have installed? As well as the version to which you intend to upgrade?

Thanks!
User avatar
jmichaelson
Posts: 117
Joined: Wed Aug 23, 2023 1:02 pm

Re: Nagios Upgrade

Post by jmichaelson »

when i try to go to this link https://146.112.47.27/downloads/nagiosxi/upgrade.sh in a browser, and inspect the certificate, it tells me that the certificate is issued to all subdomains of opendns.com. It looks like somewhere in your configuration you're using opendns, either as a dns server, or as a proxy, and in either case you may not be able to control that manually.

Can you try to grab the upgrade.sh script from a browser that may be more capable than wget, using the assets nagios.com link, and scp it to the target machine? Or does a browser complain that the certificate is untrusted as well. If so you should be able to see the certificate status in the browser and see if you're seeing the same thing I am.
Please let us know if you have any other questions or concerns.

-Jason
Post Reply