Issues upgrading nagiosxi from 5.8.7

[bzeina]

We are currently running 5.8.7 and looking to upgrade to the latest. However it says we must upgrade to 5.10 first. Using the documentation and manually upgrade Nagiosxi using the upgrade.sh script I get a time out error at the end of the script and upgrade fails. Looking for some guidance to what needs to be done. Here is a snippet of the timeout error

*** Main program, CGIs and HTML files installed ***

You can continue with installing Nagios as follows (type 'make'
without any arguments for a list of all possible options):

make install-init
- This installs the init script in /lib/systemd/system

make install-commandmode
- This installs and configures permissions on the
directory for holding the external command file

make install-config
- This installs sample config files in /usr/local/nagios/etc

make[1]: Leaving directory `/tmp/nagiosxi/subcomponents/nagioscore/nagios-4.4.13'
/bin/install -c -m 755 -d -o root -g root /lib/systemd/system
/bin/install -c -m 755 -o root -g root startup/default-service /lib/systemd/system/nagios.service
Failed to execute operation: Connection timed out
You have new mail in /var/spool/mail/root

[danderson]

Thanks for reaching out @bzeina,

That looks like an issue with systemd. Can you start and stop other services or is Nagios the only one having issues?