SMS verification issue

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haszak
Posts: 1
Joined: Tue Jan 23, 2024 2:43 am

SMS verification issue

Post by haszak »

Hi

I am attempting to setup sms notifications from Nagios XI 2024R1

my sms gateway requires a auth code to be sent as the subject

I have setup my sms template to provide this code

my problem is that i am not recieving the verification sms and i dont know how to check what the message is that is sent from nagios for the verification

/usr/local/nagiosxi/tmp/phpmailer.log
[01-23-2024 09:35:18] Message sent! (method=smtp;host=relay.correct.local;port=25;security=none), Referer: send_user_phone_vkey()


sending a email from the nagios host to number@gateway with the code as subject works correctly

normal email notifications works correctly
sgardil
Posts: 143
Joined: Wed Aug 09, 2023 9:58 am

Re: SMS verification issue

Post by sgardil »

Hey @haszak

Is this something that worked for you prior to XI 2024R1? If not could you give us what settings you have for admin -> email settings?
I'll link some documentation that may help also I found a post that may be the same issue that may help.

viewtopic.php?p=289581
https://assets.nagios.com/downloads/nag ... ios-XI.pdf
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