Nagios Answer Hub Ticket Count

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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wneville
Posts: 60
Joined: Wed Mar 31, 2021 3:35 pm

Nagios Answer Hub Ticket Count

Post by wneville »

Hello,

I would like to know if there is a way to track the number of tickets I have created in Nagios Answer Hub and how many I have left under my current license agreement. I believe I have 10 tickets per year but I am not sure. Is there any way to see how many I have left? Also, does the count reset with the calendar year or with Nagios Enterprise's fiscal year? Thanks so much : )
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lgute
Posts: 118
Joined: Mon Apr 06, 2020 2:49 pm

Re: Nagios Answer Hub Ticket Count

Post by lgute »

Hi @wneville, thanks for reaching out.

Currently, the only way to get that information is to contact your Customer Success Manager (csm@nagios.com).
Please let us know if you have any other questions or concerns.

-Laura
wneville
Posts: 60
Joined: Wed Mar 31, 2021 3:35 pm

Re: Nagios Answer Hub Ticket Count

Post by wneville »

Thank you!! You can lock this thread
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