Hi all,
Hoping someone else has seen this and found a solution. We've discovered we're unable to export Bandwidth Usage reports to PDF. Every attempt results in a PDF document with only an error stating "The requested URL /nagiosxi/includes/components/bandwidthreport/bandwidthreport.php was not found on this server.". This is consistent whether we attempt to view the PDF directly in a browser (any browser), save it to a file and open it, or have Nagios email it. It is also consistent for every Bandwidth Usage report page.
As stated in the Subject, the version of Nagios XI we're testing on is 2024R1.1.2. However, I've attempted the same export on another XI instance which is at version 2024R1.0.2 and had a similar result, though the error shown in the resulting PDF document is simply "File not found".
I have confirmed there is indeed no "bandwidthreport.php" file anywhere on either of the Nagios hosts that I've found this problem on.
Just in case it's not obvious, these are the steps I follow to generate the PDF:
- Reports
- [Available Reports] Bandwidth Usage
- Click any "View Report" link to open a report
- Once the report is showing, go to the top-right of the report frame and click the Download dropdown
- Select PDF
Feel free to let me know if there's any more info that might be of use. Thanks in advance for any help.
Nagios XI 2024R1.1.2 - Cannot Export Bandwidth Usage Reports to PDF
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- Posts: 23
- Joined: Wed Nov 14, 2012 9:06 pm
Re: Nagios XI 2024R1.1.2 - Cannot Export Bandwidth Usage Reports to PDF
Hi @silverbenz, thanks for reaching out.
Thank you for reporting this issue. A ticket has been created to get this fixed.
Thank you for reporting this issue. A ticket has been created to get this fixed.
Please let us know if you have any other questions or concerns.
-Laura
-Laura
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- Posts: 23
- Joined: Wed Nov 14, 2012 9:06 pm
Re: Nagios XI 2024R1.1.2 - Cannot Export Bandwidth Usage Reports to PDF
Thanks Laura. Guessing that means 2024R1.1.3 is what I need to wait for then?
Re: Nagios XI 2024R1.1.2 - Cannot Export Bandwidth Usage Reports to PDF
Hi @silverbenz,
2024R1.1.3 is closed for development, so I can not say which release it will be addressed in.
2024R1.1.3 is closed for development, so I can not say which release it will be addressed in.
Please let us know if you have any other questions or concerns.
-Laura
-Laura
Re: Nagios XI 2024R1.1.2 - Cannot Export Bandwidth Usage Reports to PDF
Hi @silverbenz,
Here is a patch for the Bandwidth Usage report's PDF issue.
To apply the patch, rename the index.php file.
Unzip the attachment, copy index.php into the bandwidthreport directory and update the owner/group.
Here is a patch for the Bandwidth Usage report's PDF issue.
To apply the patch, rename the index.php file.
Code: Select all
mv /usr/local/nagiosxi/html/includes/components/bandwidthreport/index.php /usr/local/nagiosxi/html/includes/components/bandwidthreport/index.php.bak
Code: Select all
unzip index.zip
cp index.php /usr/local/nagiosxi/html/includes/components/bandwidthreport
chown nagios:nagios /usr/local/nagiosxi/html/includes/components/bandwidthreport/index.php
You do not have the required permissions to view the files attached to this post.
Please let us know if you have any other questions or concerns.
-Laura
-Laura