2024R2.2.1 PDF Reports Bug

[shoreypu]

I recently upgraded to 2024R2.2.1 in our QA environment, looking for a stable version of 2024R2, and in my testing, I discovered that I am unable to download PDF reports again. My daily report came in this morning at 0kb. If I try to download any reports as a PDF, I never get back any type of response.

I previously reported a similar issue, however this time I cannot find any log information to try and narrow down the cause. I'm running RHEL 9 and I am back to using the default config for generating PDF Reports, after upgrading to 20242.1.

Thanks in advance.

[zrobinson]

Hi, we've changed packages for report generation, which could result in your machine missing the required package. Running the following commands in the XI server's terminal should resolve the issue.

Code: Select all

wget https://dl.google.com/linux/direct/google-chrome-stable_current_x86_64.rpm
sudo dnf install -y ./google-chrome-stable_current_x86_64.rpm

Please let us know if you have any further questions or problems!

Thanks,
Zachary Robinson

[shoreypu]

Zachary,

Just to confirm, Nagios is officially switching from Chromium to Chrome? I know that was a temporary workaround when I previously had an issue.
This creates a headache for us because Redhat does not support Chrome, so I need something official to submit to our systems team.

Thanks...John

[DoubleDoubleA]

Hi John,

I get that it's a headache for you, and I wish we had a better solution at this time. From what I understand, Chromium dropped the pdf support, and we're left with pointing people to Chrome. Internally, none of us enjoy how we're providing pdf functionality and we are continually looking for a better solution.

Aaron

Product Development Manager

[shoreypu]

Aaron,

Understandable. I just needed to point something for our Systems and ISO teams when we want to open some holes in the system.

I also check the config late yesterday and saw the config was now set to Chrome.

John