Your version of XI is too old 5.11.3

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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sknechtly
Posts: 2
Joined: Wed Jan 22, 2020 8:36 am

Your version of XI is too old 5.11.3

Post by sknechtly »

How do I move this onto the current release? It appears a new vm image might be easier?
DoubleDoubleA
Posts: 272
Joined: Thu Feb 09, 2017 5:07 pm

Re: Your version of XI is too old 5.11.3

Post by DoubleDoubleA »

To update, you could start with this video https://www.youtube.com/watch?v=s8-4xm31qis.
zrobinson
Posts: 20
Joined: Thu Aug 14, 2025 9:03 am

Re: Your version of XI is too old 5.11.3

Post by zrobinson »

Hi,

In order to upgrade to Nagios XI 2026 from 5.11.3, you must first upgrade to version 2024R2, which can be found here

https://assets.nagios.com/downloads/nag ... 4R2.tar.gz

Here's a document that may be of help as well:

https://library.nagios.com/docs/topics/ ... ity-matrix

If you have any further questions, please let us know! Thanks.

- Zach
Last edited by zrobinson on Wed Jan 14, 2026 2:12 pm, edited 1 time in total.
sknechtly
Posts: 2
Joined: Wed Jan 22, 2020 8:36 am

Re: Your version of XI is too old 5.11.3

Post by sknechtly »

------------------------------
Distro End of Life
------------------------------

Nagios XI no longer supports this distro due to it being EOL.
If you'd like to upgrade your Nagios XI past 2024R1.1.5, you will need to install it on
one of the following distros:
CentOS Stream 9, RHEL or Oracle 8, 9
Ubuntu 20.04 LTS, 22.04 LTS, or 24.04 LTS
Debian 11 or 12
zrobinson
Posts: 20
Joined: Thu Aug 14, 2025 9:03 am

Re: Your version of XI is too old 5.11.3

Post by zrobinson »

Hi,
It looks like the machine this version of XI is currently on is no longer supported due to being EOL. Here's a document on migrating to a newer OS version that may be of help.

https://library.nagios.com/support-tips ... e-with-xi/

If this seems incorrect, please let us know what operating system you are using to host Nagios XI and we can help you further from there!

Thanks,
- Zach
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