Scheduled Downtime systems/services missing

[JohnFLi]

I have a few systems that send out alerts saying they are going to DOWNTIME, then later an alert saying DOWNTIME is finsihed.
The issue is, there is one that I want to remove from that.....except, i cannot find it in the downtime list to remove from downtime.

any ideas?

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Installed Version:	2026R1.5

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***** Nagios XI Alert *****

A period of scheduled downtime for this service was started by<Persons name> with a comment of 'AUTO: JPatching'. Notifications will be disabled until the scheduled downtime is over.

Notification Type: DOWNTIMESTART

Service: Secret Server App Pool
Host: <HostName>
Address: <HostName>
State: OK
Info:
SecretServer AppPool is RUNNING:
Date/Time: 06/03/2026 22:30:04

then later:

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***** Nagios XI Alert *****

This service has come out of a period of scheduled downtime. Notifications will now be sent out as needed on a normal basis.

Notification Type: DOWNTIMEEND

Service: Secret Server App Pool
Host: ***** Nagios XI Alert *****

This service has come out of a period of scheduled downtime. Notifications will now be sent out as needed on a normal basis.

Notification Type: DOWNTIMEEND

Service: Secret Server App Pool
Host: <HostName>
Address: <HostName>
State: OK
Info:
SecretServer AppPool is RUNNING:
Date/Time: 06/04/2026 03:00:04

any ideas?

[bbahn]

Hello @JohnFLi,

Do you have that host in Home->Incident Management->Recurring Downtime?

You can always modify your configuration for the given host under the CCM->Hosts-><your-host>->Alert Settings and making sure it's not set for downtime if the notifications are specifically what you care about.

[JohnFLi]

part of the problem....it isn't showing, thus making it difficult to remove it from downtime.

But i do now see the item for downtime in Host/Alert Settings (and services)

i will have to make sure they are turned off there as well