xiwizard_generic_template

[isadmin]

One of our services didnt alert when there was an issue. This service was created by the VMWare Wizard.
It uses the xiwizard_generic_service template. IF I look for this template under templates I cannot find it to verify notification settings and the service itself has no notification timeframes set?
We use alot of service type templates for our host/service alerting.

[scottwilkerson]

You cannot find the xiwizard_generic_service? Ti should be there unless someone deleted it.

In any event, if the timeframe is blank Nagios assumes 24x7

Was the service in a HARD state (view via State History Report)?

Was the host down? Services do not notify if their host is down.

[isadmin]

Yeah I found it..just too early I guess..it was an I/O issue and Exchange server was up. I am slowly re-adding the missing notification periods via the Bulk tool.

[isadmin]

Though here is my question now....why are the Hosts NOT listed under the xiwizard_exchange_service templates "Manage Hosts"
These were added via the wizard shouldn't they be listed there?

[lmiltchev]

This is normal. Hosts won't be listed there, but the template that is used is defined in the service definition (use ... line).

[isadmin]

Ah thx....this was so much easier from the command line.