Cannot access Core Config Manager

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mbrowning
Posts: 34
Joined: Tue Oct 23, 2012 9:51 am

Cannot access Core Config Manager

Post by mbrowning »

I had to reload our vm from scratch and now when go into the core config manager is says cannot connect to database.
scottwilkerson
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Re: Cannot access Core Config Manager

Post by scottwilkerson »

is mysqld running

Code: Select all

service mysqld status
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mbrowning
Posts: 34
Joined: Tue Oct 23, 2012 9:51 am

Re: Cannot access Core Config Manager

Post by mbrowning »

yes it is running
mguthrie
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Re: Cannot access Core Config Manager

Post by mguthrie »

Verify that you're able to connect to the database with the credentials in the following file:

/var/www/html/nagiosql/config/settings.php

Code: Select all

mysql -u username -p'password' nagiosql
mbrowning
Posts: 34
Joined: Tue Oct 23, 2012 9:51 am

Re: Cannot access Core Config Manager

Post by mbrowning »

Not sure if I am or not. Something comes up real quick but goes off screen before I can see what it is and only thing that I can view is what I have attached.
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lmiltchev
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Re: Cannot access Core Config Manager

Post by lmiltchev »

Have you tried the following?

Admin->Reset Security Credentials (under "System Config")->fill in the "New Config Manager Admin Password" field (don't touch any other fields)->Update Credentials
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mbrowning
Posts: 34
Joined: Tue Oct 23, 2012 9:51 am

Re: Cannot access Core Config Manager

Post by mbrowning »

Just tried that and still get same message
scottwilkerson
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Re: Cannot access Core Config Manager

Post by scottwilkerson »

please send these file via pm

Code: Select all

/var/www/html/nagiosql/config/settings.php
/usr/local/nagiosxi/html/config.inc.php
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scottwilkerson
DevOps Engineer
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Re: Cannot access Core Config Manager

Post by scottwilkerson »

Can you please post a screen shot of the error you are receiving when trying to log into the CCM?
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mbrowning
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Re: Cannot access Core Config Manager

Post by mbrowning »

Here is screenshot
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