CHECK_NRPE: Socket timeout after 10 seconds

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Frédéric GRANAT
Posts: 445
Joined: Mon Nov 19, 2012 11:36 am

Re: CHECK_NRPE: Socket timeout after 10 seconds

Post by Frédéric GRANAT »

Here's the log when restarting the nsclient++ service (nothing is logged when doing ./check_nrpe -H W2K8-BACKUP02)

2012-11-30 17:02:41: d:..\..\..\trunk\service\NSClient++.cpp:640: Attempting to stop all plugins
2012-11-30 17:02:41: d:..\..\..\trunk\service\NSClient++.cpp:642: Stopping all plugins
2012-11-30 17:02:41: d:..\..\..\trunk\service\NSClient++.cpp:738: Unloading plugin: CheckDisk...
2012-11-30 17:02:41: d:..\..\..\trunk\service\NSClient++.cpp:738: Unloading plugin: CheckEventLog...
2012-11-30 17:02:41: d:..\..\..\trunk\service\NSClient++.cpp:738: Unloading plugin: CheckExternalScripts...
2012-11-30 17:02:41: d:..\..\..\trunk\service\NSClient++.cpp:738: Unloading plugin: CheckHelpers...
2012-11-30 17:02:41: d:..\..\..\trunk\service\NSClient++.cpp:738: Unloading plugin: CheckNSCP...
2012-11-30 17:02:41: d:..\..\..\trunk\service\NSClient++.cpp:738: Unloading plugin: CheckSystem...
2012-11-30 17:02:41: d:..\..\..\trunk\service\NSClient++.cpp:738: Unloading plugin: CheckWMI...
2012-11-30 17:02:41: d:..\..\..\trunk\service\NSClient++.cpp:738: Unloading plugin: NRPEServer...
2012-11-30 17:02:41: d:..\..\..\trunk\service\NSClient++.cpp:738: Unloading plugin: NSClientServer...
2012-11-30 17:02:41: d:..\..\..\trunk\service\NSClient++.cpp:653: Stopping: COM helper
2012-11-30 17:02:41: d:..\..\..\trunk\service\NSClient++.cpp:672: Stopping: Settings instance
2012-11-30 17:02:43: l:..\..\..\trunk\service\NSClient++.cpp:385: NSClient++ 0,4,0,172 2012-05-08 x64 booting...
2012-11-30 17:02:43: d:..\..\..\trunk\service\NSClient++.cpp:453: On crash: restart: nscp
2012-11-30 17:02:43: d:..\..\..\trunk\service\NSClient++.cpp:465: Archiving crash dumps in: C:/Program Files/NSClient++//crash-dumps
2012-11-30 17:02:43: l:..\..\..\trunk\service\NSClient++.cpp:480: shared session not ported yet!...
2012-11-30 17:02:43: d:..\..\..\trunk\service\NSClient++.cpp:532: booting::loading plugins
2012-11-30 17:02:43: d:..\..\..\trunk\service\NSClient++.cpp:298: Found: CheckDisk
2012-11-30 17:02:43: d:..\..\..\trunk\service\NSClient++.cpp:298: Found: CheckEventLog
2012-11-30 17:02:43: d:..\..\..\trunk\service\NSClient++.cpp:298: Found: CheckExternalScripts
2012-11-30 17:02:43: d:..\..\..\trunk\service\NSClient++.cpp:298: Found: CheckHelpers
2012-11-30 17:02:43: d:..\..\..\trunk\service\NSClient++.cpp:298: Found: CheckNSCP
2012-11-30 17:02:43: d:..\..\..\trunk\service\NSClient++.cpp:298: Found: CheckSystem
2012-11-30 17:02:43: d:..\..\..\trunk\service\NSClient++.cpp:298: Found: CheckWMI
2012-11-30 17:02:43: d:..\..\..\trunk\service\NSClient++.cpp:298: Found: NRPEServer
2012-11-30 17:02:43: d:..\..\..\trunk\service\NSClient++.cpp:298: Found: NSClientServer
2012-11-30 17:02:43: d:..\..\..\trunk\service\NSClient++.cpp:830: addPlugin(C:/Program Files/NSClient++//modules/CheckDisk.dll as )
2012-11-30 17:02:43: d:..\..\..\trunk\service\NSClient++.cpp:830: addPlugin(C:/Program Files/NSClient++//modules/CheckEventLog.dll as )
2012-11-30 17:02:43: d:..\..\..\trunk\service\NSClient++.cpp:830: addPlugin(C:/Program Files/NSClient++//modules/CheckExternalScripts.dll as )
2012-11-30 17:02:43: d:..\..\..\trunk\service\NSClient++.cpp:830: addPlugin(C:/Program Files/NSClient++//modules/CheckHelpers.dll as )
2012-11-30 17:02:43: d:..\..\..\trunk\service\NSClient++.cpp:830: addPlugin(C:/Program Files/NSClient++//modules/CheckNSCP.dll as )
2012-11-30 17:02:43: d:..\..\..\trunk\service\NSClient++.cpp:830: addPlugin(C:/Program Files/NSClient++//modules/CheckSystem.dll as )
2012-11-30 17:02:43: d:..\..\..\trunk\service\NSClient++.cpp:830: addPlugin(C:/Program Files/NSClient++//modules/CheckWMI.dll as )
2012-11-30 17:02:43: d:..\..\..\trunk\service\NSClient++.cpp:830: addPlugin(C:/Program Files/NSClient++//modules/NRPEServer.dll as )
2012-11-30 17:02:43: d:..\..\..\trunk\service\NSClient++.cpp:830: addPlugin(C:/Program Files/NSClient++//modules/NSClientServer.dll as )
2012-11-30 17:02:43: d:..\..\..\trunk\service\NSClient++.cpp:807: Loading plugin: CheckDisk
2012-11-30 17:02:43: d:..\..\..\trunk\service\NSClient++.cpp:807: Loading plugin: Event log Checker.
2012-11-30 17:02:43: d:..\..\..\trunk\service\NSClient++.cpp:807: Loading plugin: Check External Scripts
2012-11-30 17:02:43: d:..\..\..\..\trunk\modules\CheckExternalScripts\CheckExternalScripts.cpp:96: No wrappings found (adding default: vbs, ps1 and bat)
2012-11-30 17:02:43: d:..\..\..\trunk\service\NSClient++.cpp:807: Loading plugin: Helper function
2012-11-30 17:02:43: d:..\..\..\trunk\service\NSClient++.cpp:807: Loading plugin: Check NSCP
2012-11-30 17:02:43: d:..\..\..\trunk\service\NSClient++.cpp:807: Loading plugin: CheckSystem
2012-11-30 17:02:43: d:..\..\..\trunk\service\NSClient++.cpp:807: Loading plugin: CheckWMI
2012-11-30 17:02:43: d:..\..\..\trunk\service\NSClient++.cpp:807: Loading plugin: NRPE server
2012-11-30 17:02:43: d:..\..\..\..\trunk\modules\CheckSystem\PDHCollector.cpp:91: Loading counters...
2012-11-30 17:02:43: d:..\..\..\..\trunk\modules\CheckSystem\PDHCollector.cpp:94: Loading counter: memory commit limit = \4\30
2012-11-30 17:02:43: d:..\..\..\..\trunk\modules\NRPEServer\NRPEServer.cpp:117: Allowed hosts definition: 172.16.6.12(255.255.255.255)
2012-11-30 17:02:43: d:..\..\..\..\trunk\modules\CheckSystem\PDHCollector.cpp:103: Counter status: -1073738823: Le compteur spécifié n’a pas été trouvé.


2012-11-30 17:02:43: d:..\..\..\..\trunk\modules\CheckSystem\PDHCollector.cpp:94: Loading counter: cpu = \238(_total)\6
2012-11-30 17:02:43: d:..\..\..\..\trunk\modules\CheckSystem\PDHCollector.cpp:94: Loading counter: memory commit bytes = \4\26
2012-11-30 17:02:43: d:..\..\..\..\trunk\modules\CheckSystem\PDHCollector.cpp:103: Counter status: -1073738823: Le compteur spécifié n’a pas été trouvé.


2012-11-30 17:02:43: d:..\..\..\..\trunk\modules\CheckSystem\PDHCollector.cpp:94: Loading counter: uptime = \2\674
2012-11-30 17:02:43: d:..\..\..\..\trunk\modules\CheckSystem\PDHCollector.cpp:103: Counter status: -1073738823: Le compteur spécifié n’a pas été trouvé.


2012-11-30 17:02:44: d:..\..\..\..\trunk\include\nrpe\server\server.cpp:40: Using cert: C:/Program Files/NSClient++//security/nrpe_dh_512.pem
2012-11-30 17:02:44: d:..\..\..\..\trunk\include\nrpe\server\server.cpp:50: Attempting to bind to: :5666
2012-11-30 17:02:44: d:..\..\..\..\trunk\include\nrpe\server\server.cpp:62: Bound to: :5666
2012-11-30 17:02:44: d:..\..\..\..\trunk\include\nrpe\server\server.cpp:77: Thredpool containes: 10
2012-11-30 17:02:44: d:..\..\..\trunk\service\NSClient++.cpp:807: Loading plugin: NSClient server
2012-11-30 17:02:44: d:..\..\..\..\trunk\modules\NSClientServer\NSClientServer.cpp:115: Allowed hosts definition: 127.0.0.1(255.255.255.255)
2012-11-30 17:02:45: d:..\..\..\..\trunk\include\check_nt\server\server.cpp:51: Attempting to bind to: :12489
2012-11-30 17:02:45: d:..\..\..\..\trunk\include\check_nt\server\server.cpp:63: Bound to: :12489
2012-11-30 17:02:45: d:..\..\..\..\trunk\include\check_nt\server\server.cpp:78: Thredpool containes: 10
2012-11-30 17:02:45: d:..\..\..\trunk\service\NSClient++.cpp:604: NSClient++ - 0,4,0,172 2012-05-08 Started!
2012-11-30 17:02:45: d:..\..\..\trunk\service\NSClient++.cpp:1315: Starting: DONE
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lmiltchev
Former Nagios Staff
Posts: 13589
Joined: Mon May 23, 2011 12:15 pm

Re: CHECK_NRPE: Socket timeout after 10 seconds

Post by lmiltchev »

Is your Nagios XI server's IP 172.16.6.12?
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Frédéric GRANAT
Posts: 445
Joined: Mon Nov 19, 2012 11:36 am

Re: CHECK_NRPE: Socket timeout after 10 seconds

Post by Frédéric GRANAT »

Yes, exactly
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lmiltchev
Former Nagios Staff
Posts: 13589
Joined: Mon May 23, 2011 12:15 pm

Re: CHECK_NRPE: Socket timeout after 10 seconds

Post by lmiltchev »

I think we should schedule a remote session to further troubleshoot this issue. Please, send us an email at xisupport@nagios.com. This will open a new support ticket in our system. Thanks!
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Frédéric GRANAT
Posts: 445
Joined: Mon Nov 19, 2012 11:36 am

Re: CHECK_NRPE: Socket timeout after 10 seconds

Post by Frédéric GRANAT »

Hi,
Yes, once i will have an answer from sales.

"If you are a Nagios XI customer with an active support/maintenance
plan, please contact our sales team at sales@nagios.com to gain access
to Nagios XI email support."
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lmiltchev
Former Nagios Staff
Posts: 13589
Joined: Mon May 23, 2011 12:15 pm

Re: CHECK_NRPE: Socket timeout after 10 seconds

Post by lmiltchev »

A new support ticket has been opened in our system. We will continue communication via email. I am locking this topic.
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