smtp mail help

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
searhc
Posts: 5
Joined: Thu Dec 17, 2009 5:41 pm

smtp mail help

Post by searhc »

testing smtp mail

I tried an external gmail account and get........
SMTP Error: Could not connect to SMTP host.


I try our local email server and get...........
SMTP Error: Could not authenticate.
mmestnik
Posts: 972
Joined: Mon Feb 15, 2010 2:23 pm

Re: smtp mail help

Post by mmestnik »

An external gmail account may not have the rights to send mail via SMTP. Sending mail via gmail's web interface is not likely to score vary high on our todo list.

First check with Gmail support for instructions using there SMTP service. Then check your networking, we should have detailed instructions on how to do that for SMTP some where else on this forum.


Check the local email server's logs, likely there is an entry or two for the Nagios Server. Then configure the address listed as ably to relay through the mail server. Do this instead of authentication... you don't want Nagios alerts to be rejected because your authentication service isn't working.
mmestnik
Posts: 972
Joined: Mon Feb 15, 2010 2:23 pm

Re: smtp mail help

Post by mmestnik »

Locked