Extra host notes

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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tairline
Posts: 25
Joined: Mon Sep 20, 2010 2:33 am

Extra host notes

Post by tairline »

In the XI version I can not see the red folder icon that is supposed to be there when an extra host note is added!

In the Core version this icon is visible.
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tonyyarusso
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Re: Extra host notes

Post by tonyyarusso »

XI implements notes a bit differently from Core. If you click on any host or service, you will see a Notes tab on the far right.
Tony Yarusso
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tairline
Posts: 25
Joined: Mon Sep 20, 2010 2:33 am

Re: Extra host notes

Post by tairline »

Maybe I'm blind, but no notes tab there ...
tairline
Posts: 25
Joined: Mon Sep 20, 2010 2:33 am

Re: Extra host notes

Post by tairline »

Tried it again but on a fresh install ... no Notes tab :(

Is it possible for you to include a screenshot where I can find the tab?
tonyyarusso
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Re: Extra host notes

Post by tonyyarusso »

Sure. Note that this was added relatively recently, so if you're using an older version of XI you might not see it. Certainly anything in the 1.3 series should have it, and at least some of 1.2 I think.
show-notes-tab.png
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Tony Yarusso
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tairline
Posts: 25
Joined: Mon Sep 20, 2010 2:33 am

Re: Extra host notes

Post by tairline »

Thanks Tony.

Unfortunately its not there. We are running the latest Nagios XI 2009R1.3E, so following your comment, it should be there.

I have no idea as to where to look for the error.
tairline
Posts: 25
Joined: Mon Sep 20, 2010 2:33 am

Re: Extra host notes

Post by tairline »

I have the distinct idea this might be situated in status-object-detail.inc.php or in some other php include, for in the Core host cfg I can see the "notes"

<snip>
notes TEST THE NOTES TAB
notes_url http://wiki
</snip>

Still at a loss here though as to where to look to pinpoint this issue....
tonyyarusso
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Location: St. Paul, MN, USA
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Re: Extra host notes

Post by tonyyarusso »

Ha, I'm an idiot. This is actually an add-on component, not shipped by default - I just forgot installing it. You can get it from the Exchange. See also the component installation instructions (PDF).
Tony Yarusso
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tairline
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Joined: Mon Sep 20, 2010 2:33 am

Re: Extra host notes

Post by tairline »

Idiots r us ;)

Thanks for the solution! I will look into it and install it on our test/dev machine.
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