Nagios XI Service Status

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Upatel
Posts: 21
Joined: Thu Jan 10, 2013 3:07 pm

Nagios XI Service Status

Post by Upatel »

Nagios XI Service Status not showing any services details on home page ? All sevices are showing in core config manager- monitoring- services
slansing
Posts: 7698
Joined: Mon Apr 23, 2012 4:28 pm
Location: Travelling through time and space...

Re: Nagios XI Service Status

Post by slansing »

Are you viewing Nagios XI from a user who may not have the permission to see hosts/services assigned to them? Is this a recent occurrence? What changes were made to the system prior to this discovery?
Upatel
Posts: 21
Joined: Thu Jan 10, 2013 3:07 pm

Re: Nagios XI Service Status

Post by Upatel »

The user (nagiosadmin) have all access. It was all fine and then yesterday some changes crash the Nagios XI server. and after reboot it's doesn't show in Home page service status...
Upatel
Posts: 21
Joined: Thu Jan 10, 2013 3:07 pm

Re: Nagios XI Service Status

Post by Upatel »

I have added new host with 10 services to montior and that made it crash the XI server...
abrist
Red Shirt
Posts: 8334
Joined: Thu Nov 15, 2012 1:20 pm

Re: Nagios XI Service Status

Post by abrist »

Lets make sure the underlying parts of nagios are working correctly. In XI go to "Home" --> "Process Info". Are all the dots green? In the upper right hand corner of the XI UI next to "System Status", are the checks all green as well?
Former Nagios employee
"It is turtles. All. The. Way. Down. . . .and maybe an elephant or two."
VI VI VI - The editor of the Beast!
Come to the Dark Side.
Upatel
Posts: 21
Joined: Thu Jan 10, 2013 3:07 pm

Re: Nagios XI Service Status

Post by Upatel »

Yes, all showing green
Upatel
Posts: 21
Joined: Thu Jan 10, 2013 3:07 pm

Re: Nagios XI Service Status

Post by Upatel »

Performance Grapher only showing red
Upatel
Posts: 21
Joined: Thu Jan 10, 2013 3:07 pm

Re: Nagios XI Service Status

Post by Upatel »

I try to start Performance Grapher but meesage prompt "an error occured while processing your request"
abrist
Red Shirt
Posts: 8334
Joined: Thu Nov 15, 2012 1:20 pm

Re: Nagios XI Service Status

Post by abrist »

Lets do a running tail on the apache error log and then try browsing to the service detail page. Open up a terminal to the XI box and run:

Code: Select all

tail -f /var/log/httpd/error_log
Now try to browse to the service details page. Post any errors from the tail here in code wraps.

Additionally, lets check your performance data logs:

Code: Select all

tail -25 /usr/local/nagios/var/npcd.log
tail -25 /usr/local/nagios/var/perfdata.log
Former Nagios employee
"It is turtles. All. The. Way. Down. . . .and maybe an elephant or two."
VI VI VI - The editor of the Beast!
Come to the Dark Side.
Upatel
Posts: 21
Joined: Thu Jan 10, 2013 3:07 pm

Re: Nagios XI Service Status

Post by Upatel »

All green inclsuding performance grapher after I reboot Nagios XI server. Issue remains....
Locked