Can't apply configuration

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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RCIJoe
Posts: 20
Joined: Mon Apr 25, 2011 3:18 pm

Can't apply configuration

Post by RCIJoe »

Applying configuration fails after running the configuration wizard to add a Cisco switch for monitoring. It says configuration verification failed. I rebooted the Nagios XI server and now the monitoring engine won't start. I see in the core configuration my new switch is listed in the hosts. Not sure why the configuration won't verify or why the monitor won't start.

When I check configuration files it appears Nagios doesn't like some of the characters used in the port descriptions.

That seemed to be it. Nagios must not like * in the port description.
Last edited by slansing on Wed Mar 27, 2013 4:40 pm, edited 1 time in total.
Reason: Please do not triple post.
slansing
Posts: 7698
Joined: Mon Apr 23, 2012 4:28 pm
Location: Travelling through time and space...

Re: Can't apply configuration

Post by slansing »

Were you able to remedy the situation? Lets run through the write configs tool:

Configuration > CCM > Tools > Write Config Tool.

Click through each other the buttons from top to bottom, and paste the output from each in a reply here. You should not reboot the server if you see a configuration issue as that will most likely halt the engine, you need to make sure to change your configuration files so that they can be passed through by Nagios. The "*" will most likely be a problem as it is a incorrect character 'wildcard.' But that may not be the only problem with the configuration.
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