Failed to install Nagios XI

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rks
Posts: 38
Joined: Sun Mar 31, 2013 4:08 pm

Failed to install Nagios XI

Post by rks »

Env:
RHEL5.5, x86_64
No MySQL/Postgresql installed

Problem:
The installation proceed smoothly till the A-subcomponents step where it failed with the error:

Code: Select all

  *** Configuration summary for nagios 3.4.1 05-11-2012 ***:

 General Options:
 -------------------------
        Nagios executable:  nagios
        Nagios user/group:  nagios,nagios
       Command user/group:  nagios,nagcmd
            Embedded Perl:  no
             Event Broker:  yes
        Install ${prefix}:  /usr/local/nagios
                Lock file:  ${prefix}/var/nagios.lock
   Check result directory:  ${prefix}/var/spool/checkresults
           Init directory:  /etc/rc.d/init.d
  Apache conf.d directory:  /etc/httpd/conf.d
             Mail program:  /bin/mail
                  Host OS:  linux-gnu

 Web Interface Options:
 ------------------------
                 HTML URL:  http://localhost/nagios/
                  CGI URL:  http://localhost/nagios/cgi-bin/
 Traceroute (used by WAP):  /bin/traceroute


Review the options above for accuracy.  If they look okay,
type 'make all' to compile the main program and CGIs.

cd ./base && make
make[1]: Entering directory `/tmp/nagiosxi/subcomponents/nagioscore/nagios/base'
make[1]: *** No rule to make target `../include/locations.h', needed by `broker.o'.  Stop.
make[1]: Leaving directory `/tmp/nagiosxi/subcomponents/nagioscore/nagios/base'
make: *** [all] Error 2
NAGIOSCORE-POST
cp: target `/usr/local/nagios/share/images/logos' is not a directory
ERROR: Subcomponent 'nagioscore' installation failed - exiting.
Subcomponents installation failed - exiting
RESULT=1
The error puzzles me - does not A-subcomponent install nagios core from scratch? Or does it expect me to
have pre-installed nagios core (not likely I think)?

ANy suggestions appreciated!

Rk
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slansing
Posts: 7698
Joined: Mon Apr 23, 2012 4:28 pm
Location: Travelling through time and space...

Re: Failed to install Nagios XI

Post by slansing »

Do you have gnome installed or are you behind a proxy?

Do you have a C-compiler installed?

aka:

Code: Select all

yum -y install gcc
Remove all files from your "/tmp" directory, download Nagios XI again, "untar" it, move to the newly created "nagiosxi" directory and run "./fullinstall". If it fails again, post the errors found in the "install.log" file.
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rks
Posts: 38
Joined: Sun Mar 31, 2013 4:08 pm

Re: Failed to install Nagios XI

Post by rks »

I am not behind a proxy and I do have gcc installed:

Code: Select all

# yum -y install gcc
base                                                                                                                                                                           | 1.3 kB     00:00     
base/primary                                                                                                                                                                   | 646 kB     00:00     
base                                                                                                                                                                                        2045/2045
cisco-linux-common                                                                                                                                                             | 1.1 kB     00:00     
cisco-linux-common/primary                                                                                                                                                     | 5.5 kB     00:00     
cisco-linux-common                                                                                                                                                                              18/18
cisco-linux-desktop                                                                                                                                                            | 1.1 kB     00:00     
cisco-linux-desktop/primary                                                                                                                                                    |  18 kB     00:00     
cisco-linux-desktop                                                                                                                                                                             63/63
desktop-install                                                                                                                                                                |  951 B     00:00     
desktop-install/primary                                                                                                                                                        |  219 B     00:00     
desktop-update                                                                                                                                                                 | 1.1 kB     00:00     
desktop-update/primary                                                                                                                                                         |  29 kB     00:00     
desktop-update                                                                                                                                                                                108/108
emergency-desktop-install                                                                                                                                                      |  951 B     00:00     
emergency-desktop-install/primary                                                                                                                                              |  223 B     00:00     
emergency-desktop-update                                                                                                                                                       |  951 B     00:00     
emergency-desktop-update/primary                                                                                                                                               |  222 B     00:00     
emergency-install                                                                                                                                                              |  951 B     00:00     
emergency-install/primary                                                                                                                                                      |  215 B     00:00     
emergency-update                                                                                                                                                               | 1.1 kB     00:00     
emergency-update/primary                                                                                                                                                       |  18 kB     00:00     
emergency-update                                                                                                                                                                                16/16
engineering-install                                                                                                                                                            |  951 B     00:00     
engineering-install/primary                                                                                                                                                    |  223 B     00:00     
engineering-update                                                                                                                                                             | 1.1 kB     00:00     
engineering-update/primary                                                                                                                                                     | 5.6 kB     00:00     
engineering-update                                                                                                                                                                              32/32
epel                                                                                                                                                                           | 3.6 kB     00:00     
epel/primary_db                                                                                                                                                                | 3.7 MB     00:01     
rpmforge                                                                                                                                                                       | 1.9 kB     00:00     
rpmforge/primary_db                                                                                                                                                            | 7.0 MB     00:01     
vt                                                                                                                                                                             | 1.3 kB     00:00     
vt/primary                                                                                                                                                                     |  19 kB     00:00     
vt                                                                                                                                                                                              71/71
workstation                                                                                                                                                                    | 1.3 kB     00:00     
workstation/primary                                                                                                                                                            | 277 kB     00:00     
workstation                                                                                                                                                                                 1235/1235
Excluding Packages in global exclude list
Finished
Setting up Install Process
Package gcc-4.1.2-48.el5.x86_64 already installed and latest version
Nothing to do
#
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scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:
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Re: Failed to install Nagios XI

Post by scottwilkerson »

Do you have gnome installed?
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sreinhardt
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Posts: 4366
Joined: Mon Nov 19, 2012 12:10 pm

Re: Failed to install Nagios XI

Post by sreinhardt »

The first part of nagios xi installer would have handled all the build prereqs anyway so gcc should not be the issue. You are also correct in stating that XI expects to build and install its own version of core, and it is handled within the A-subcomponents script. Aside from if you have gnome, could you post the entirety of the install.log file please.
Nagios-Plugins maintainer exclusively, unless you have other C language bugs with open-source nagios projects, then I am happy to help! Please pm or use other communication to alert me to issues as I no longer track the forum.
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rks
Posts: 38
Joined: Sun Mar 31, 2013 4:08 pm

Re: Failed to install Nagios XI

Post by rks »

I do have gnome installed:

Code: Select all

# yum groupinstall "gnome"
Excluding Packages in global exclude list
Finished
Setting up Group Process
Package nautilus-2.16.2-7.el5.x86_64 already installed and latest version
Package 1:control-center-2.16.0-16.el5.x86_64 already installed and latest version
Package yelp-2.16.0-22.el5.x86_64 already installed and latest version
Package gnome-terminal-2.16.0-5.3.el5.x86_64 already installed and latest version
Package gnome-panel-2.16.1-7.el5.x86_64 already installed and latest version
Package 1:gnome-applets-2.16.0.1-19.el5.x86_64 already installed and latest version
Package gnome-session-2.16.0-7.el5.x86_64 already installed and latest version
Package metacity-2.16.0-15.el5.x86_64 already installed and latest version
Package gnome-user-docs-2.16.0-2.fc6.noarch already installed and latest version
Package vino-2.13.5-9.el5.x86_64 already installed and latest version
Package gnome-themes-2.16.0-1.fc6.noarch already installed and latest version
Package 1:gedit-2.16.0-9.el5.x86_64 already installed and latest version
Package gnome-power-manager-2.16.0-10.el5.x86_64 already installed and latest version
Package evince-0.6.0-13.el5.x86_64 already installed and latest version
Package gnome-system-monitor-2.16.0-3.el5.x86_64 already installed and latest version
Package alacarte-0.10.0-1.fc6.noarch already installed and latest version
Package gnome-backgrounds-2.15.92-1.fc6.noarch already installed and latest version
Package at-spi-1.7.11-3.el5.x86_64 already installed and latest version
Package gnome-volume-manager-2.15.0-5.el5.x86_64 already installed and latest version
Package gok-1.2.0-2.el5.x86_64 already installed and latest version
Package gnome-audio-2.0.0-3.1.1.noarch already installed and latest version
Package dvd+rw-tools-7.0-1.el5.x86_64 already installed and latest version
Package nautilus-cd-burner-2.16.0-7.el5.x86_64 already installed and latest version
Package esc-1.1.0-11.el5.x86_64 already installed and latest version
Package notification-daemon-0.3.5-9.el5.x86_64 already installed and latest version
Package gnome-user-share-0.10-6.el5.x86_64 already installed and latest version
Package gtk2-engines-2.8.0-3.el5.x86_64 already installed and latest version
Package 1:NetworkManager-gnome-0.7.0-10.el5.x86_64 already installed and latest version
Package gimp-print-utils-4.2.7-22.2.el5.x86_64 already installed and latest version
Package desktop-printing-0.19-20.2.el5.x86_64 already installed and latest version
Package im-chooser-0.3.3-6.el5.x86_64 already installed and latest version
Package gnome-netstatus-2.12.0-5.el5.x86_64 already installed and latest version
Package sabayon-apply-2.12.4-6.el5.x86_64 already installed and latest version
Package nautilus-open-terminal-0.6-7.el5.x86_64 already installed and latest version
Package file-roller-2.16.0-2.fc6.x86_64 already installed and latest version
Package gnome-mag-0.13.1-1.fc6.x86_64 already installed and latest version
Package 1:gnome-utils-2.16.0-5.el5.x86_64 already installed and latest version
Package nautilus-sendto-1.0.1-6.el5.x86_64 already installed and latest version
Package eog-2.16.0.1-6.el5.x86_64 already installed and latest version
Package gnome-screensaver-2.16.1-8.el5.x86_64 already installed and latest version
Package gnome-media-2.16.1-3.el5.x86_64 already installed and latest version
Package gnome-vfs2-smb-2.16.2-6.el5.x86_64 already installed and latest version
Package gnome-pilot-2.0.13-16.x86_64 already installed and latest version
Package orca-1.0.0-5.el5.x86_64 already installed and latest version
No packages in any requested group available to install or update
#
I reattempted install (after deleting all files off /tmp and retaining just /tmp/nagiosxi).
I get the same error:

Code: Select all

# cd /tmp/nagiosxi
./fullinstall
//...elided...
cd ./base && make
make[1]: Entering directory `/tmp/nagiosxi/subcomponents/nagioscore/nagios/base'
make[1]: *** No rule to make target `../include/locations.h', needed by `broker.o'.  Stop.
make[1]: Leaving directory `/tmp/nagiosxi/subcomponents/nagioscore/nagios/base'
make: *** [all] Error 2
NAGIOSCORE-POST
cp: target `/usr/local/nagios/share/images/logos' is not a directory
ERROR: Subcomponent 'nagioscore' installation failed - exiting.
Subcomponents installation failed - exiting
RESULT=1

===================
INSTALLATION ERROR!
===================
Installation step failed - exiting.
Check for error messages in the install log (install.log).

If you require assistance in resolving the issue, please include install.log
in your communications with Nagios XI technical support.

The script that failed was: './A-subcomponents'
#
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abrist
Red Shirt
Posts: 8334
Joined: Thu Nov 15, 2012 1:20 pm

Re: Failed to install Nagios XI

Post by abrist »

Are you running the install as the root user?
Do you have a build of redhat that does not include gnome?
What is your current $PATH? (gnome is known to mess with this)

Code: Select all

echo $PATH
You had some elf errors in the configure process, seems to be related to perl:

Code: Select all

which perl
file /usr/local/bin/perl
Former Nagios employee
"It is turtles. All. The. Way. Down. . . .and maybe an elephant or two."
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rks
Posts: 38
Joined: Sun Mar 31, 2013 4:08 pm

Re: Failed to install Nagios XI

Post by rks »

Yes, I am install this as root:

Code: Select all

[root@ctv-cache-backup ~]# who am i
root     pts/0        2013-04-22 19:05 (sjc-vpn5-1006.cisco.com)
Here is the PATH:

Code: Select all

[root@ctv-cache-backup ~]# echo $PATH
/usr/kerberos/sbin:/usr/kerberos/bin:/usr/local/sbin:/usr/local/bin:/sbin:/bin:/usr/sbin:/usr/bin:/root/bin
Perl is in the path as well:

Code: Select all

[root@ctv-cache-backup ~]# which perl
/usr/local/bin/perl
[root@ctv-cache-backup ~]#
My version of RHEL5 did not have Gnome prebuilt, since this is a headless VM.
I hence installed gnome manually.

Thanks,

Rk
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scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:
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Re: Failed to install Nagios XI

Post by scottwilkerson »

try this

Code: Select all

yum install perl-devel -y
Then go through configure and make again
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rks
Posts: 38
Joined: Sun Mar 31, 2013 4:08 pm

Re: Failed to install Nagios XI

Post by rks »

Shouldn't "fullinstall" automatically install perl-devel too?
Could you please give me the yum repositories for
perl-devel? I tried and got the following:

Code: Select all

[root@ctv-cache-backup tmp]# 
[root@ctv-cache-backup tmp]# yum install perl-devel -y
Excluding Packages in global exclude list
Finished
Setting up Install Process
No package perl-devel available.
Nothing to do
[root@ctv-cache-backup tmp]#
I tried to manually download perl-devl RPM but I am failing dependencies:

Code: Select all

[root@ctv-cache-backup tmp]# rpm -ivh perl-devel-5.8.8-7mdv2007.0.x86_64.rpm 
warning: perl-devel-5.8.8-7mdv2007.0.x86_64.rpm: Header V3 DSA signature: NOKEY, key ID 70771ff3
error: Failed dependencies:
	perl-base is needed by perl-devel-5.8.8-7mdv2007.0.x86_64
[root@ctv-cache-backup tmp]#
So I tried to yum install perl-base and it failed due to a conflict:

Code: Select all

[root@ctv-cache-backup tmp]# yum install perl-base -y
Excluding Packages in global exclude list
Finished
Setting up Install Process
Resolving Dependencies
--> Running transaction check
---> Package perl-base.noarch 0:2.14-1.el5.rf set to be updated
--> Finished Dependency Resolution

Dependencies Resolved

===============================================================================================
 Package               Arch               Version                   Repository            Size
===============================================================================================
Installing:
 perl-base             noarch             2.14-1.el5.rf             rpmforge              18 k

Transaction Summary
===============================================================================================
Install       1 Package(s)
Upgrade       0 Package(s)

Total size: 18 k
Downloading Packages:
Running rpm_check_debug
Running Transaction Test
Finished Transaction Test


Transaction Check Error:
  file /usr/share/man/man3/base.3pm.gz from install of perl-base-2.14-1.el5.rf.noarch conflicts with file from package perl-5.8.8-27.el5.x86_64
  file /usr/share/man/man3/fields.3pm.gz from install of perl-base-2.14-1.el5.rf.noarch conflicts with file from package perl-5.8.8-27.el5.x86_64

Error Summary
-------------

[root@ctv-cache-backup tmp]#
I have the following perl RPMs installed:

Code: Select all

[root@ctv-cache-backup tmp]# rpm -qa | grep perl
perl-Sys-Mmap-0.13-cisco.7.el5.x86_64
perl-Socket6-0.19-3.fc6.x86_64
perl-Error-0.17010-1.el5.noarch
perl-HTML-Parser-3.55-1.fc6.x86_64
perl-Net-SSLeay-1.30-4.fc6.x86_64
perl-IO-Socket-SSL-1.01-1.fc6.noarch
perl-5.8.8-27.el5.x86_64
perl-String-CRC32-1.4-2.fc6.x86_64
perl-Digest-HMAC-1.01-15.noarch
perl-libwww-perl-5.805-1.1.1.noarch
perl-Net-IP-1.25-2.fc6.noarch
perl-MailTools-1.77-1.el5.noarch
perl-XML-Parser-2.34-6.1.2.2.1.x86_64
perl-Crypt-SSLeay-0.51-11.el5.x86_64
perl-Net-SMTP-TLS-0.12-1.el5.rf.noarch
perl-IO-Socket-INET6-2.51-2.fc6.noarch
perl-Parse-RecDescent-1.965.1-2.el5.rf.noarch
perl-rrdtool-1.4.7-1.el5.rf.x86_64
perl-SGMLSpm-1.03ii-16.2.1.noarch
cisco-net-snmp-perlmods-5.4.1-5.cel5.3.x86_64
perl-Sys-Getpagesize-1.00-cisco.4.el5.x86_64
perl-URI-1.35-3.noarch
perl-TimeDate-1.16-5.el5.noarch
perl-DmiDecode-0.95-cisco.2.rhel5.x86_64
perl-Net-DNS-0.59-3.el5.x86_64
newt-perl-1.08-9.2.2.x86_64
perl-Crypt-DES-2.05-3.2.el5.rf.x86_64
perl-Mail-IMAPClient-3.32-1.el5.noarch
perl-DBI-1.52-2.el5.x86_64
perl-HTML-Tagset-3.10-2.1.1.noarch
perl-Config-IniFiles-2.39-6.el5.noarch
perl-XML-Simple-2.14-4.fc6.noarch
perl-Mail-POP3Client-2.18-1.el5.rf.noarch
perl-Digest-SHA1-2.11-1.2.1.x86_64
perl-Compress-Zlib-1.42-1.fc6.x86_64
perl-DBD-MySQL-3.0007-2.el5.x86_64
perl-Net-SNMP-5.2.0-1.2.el5.rf.noarch
[root@ctv-cache-backup tmp]#
I am at my wit's end now - is there something basic I am missing?

Thanks,

Rk
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