Performance Grapher not running

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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mtrerise
Posts: 4
Joined: Tue Feb 22, 2011 4:09 pm

Performance Grapher not running

Post by mtrerise »

I am demoing Nagios XI 2009R1.4B on a RHEL 5.6 32bit manual install evaluating the product for our monitoring needs. I've encountered a problem with the Performance Grapher Service, in that it is showing a status of "Not Started". When trying to start it manually under the Administration tab under Action it gives the following "An error occurred processing your request" and won't start. I have tried the recommendation in another post of resetting the Security Credentials as well as the reset permissions script. After attempting these along with restarting the nagios service it still is not working. Please help!
mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: Performance Grapher not running

Post by mguthrie »

Try:

Code: Select all

service npcd restart
from the command line. This will restart the graphing services.
mtrerise
Posts: 4
Joined: Tue Feb 22, 2011 4:09 pm

Re: Performance Grapher not running

Post by mtrerise »

Excellent, that worked! Should I use chkconfig to configure it to start automatically when the server is restarted?
mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: Performance Grapher not running

Post by mguthrie »

It should be starting automatically each time the server starts. If it turns up to be a persistent problem let us know and we'll look into it, but it probably just had an issue restarting correctly towards the end of the install process.
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