Operations Center not displaying information.

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TBT
Posts: 625
Joined: Wed May 18, 2011 1:26 pm

Re: Operations Center not displaying information.

Post by TBT »

abrist wrote:Is it working now?
You misunderstood, I was simply confirming what he asked. Please see: http://support.nagios.com/forum/viewtop ... 094#p77023
Nagios XI 2024R2.2.1 (8 Servers)
Nagios Fusion 2024R1.0.2
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lmiltchev
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Joined: Mon May 23, 2011 12:15 pm

Re: Operations Center not displaying information.

Post by lmiltchev »

I am not sure why it's not working for you. I would recommend sending us an email at [email protected] and opening a new support ticket in our system. Please, type "Operations Center not displaying information" in the email subject field. This way we can schedule a remote session and try to further troubleshoot the issue.
Be sure to check out our Knowledgebase for helpful articles and solutions!
TBT
Posts: 625
Joined: Wed May 18, 2011 1:26 pm

Re: Operations Center not displaying information.

Post by TBT »

When you say remote session, do you mean SSH or Webex?
Nagios XI 2024R2.2.1 (8 Servers)
Nagios Fusion 2024R1.0.2
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lmiltchev
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Joined: Mon May 23, 2011 12:15 pm

Re: Operations Center not displaying information.

Post by lmiltchev »

For remote sessions, we use a program called GoToAssist, that gives shared control over a workstation and has a chat window. We will need a web browser opened and logged into Nagios Fusion as well as shell root access to your Fusion server.
Be sure to check out our Knowledgebase for helpful articles and solutions!
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lmiltchev
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Re: Operations Center not displaying information.

Post by lmiltchev »

A new support ticket has been open in our ticketing system. We will continue communicating via emails. I am locking this post.
Be sure to check out our Knowledgebase for helpful articles and solutions!
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