no performance graphs for any service

[lyle]

Thanks for the reply, Rene.

I've upgraded to 2011.R1.1 at your suggestion, but no change in the problem.

The machines I'm testing this on have minimal load, so I'm not hitting the limit you refer to. But that's good to know for the future.

I'll look forward to some more suggestions from the Team to try on Monday. I really need to get this going.

...Lyle

[rdedon]

Hello Lyle,
can you bring this up to see if graphs are generating at all?

http://[serverIP]/nagios/pnp/

Thank you

[mguthrie]

Hey Lyle,

Are you running SSL or a proxy on your server?

Have you removed or changed the name of the nagiosadmin user?

[lyle]

Thanks for the replies, Guys.

In answer to your questions:
- http://<ip address>/nagiosxi/pnp/ gives me 404 Not Found
- the nagiosadmin account hasn't been changed (I don't think), and I can log in to it using the default password
- ssl or proxy on the server? you mean on the underlying OS? My browser is not specifying any proxy to get to the NagiosXI server. I access the server with http://<ip address/nagiosxi/ and not https

After reading the recent related thread, I rebooted just to be sure, but no change. Still don't see any graphs.

...Lyle

[lyle]

When the XI web interface requests a graph, should it be a file I can see in the filesystem somewhere?

Is there any log of this process? Can I up the debugging level to see it better?

How would I generate a graph by hand?

I'm just fishing around here. Any suggestions are welcome. I have to get this running.

Thanks....Lyle

[lomartin]

This is what i get from the url http://[serverIP]/nagios/pnp/

I thought it interesting that it refers to the site as http://www.google.com???

Still no performance graphs...

nagios_pnp.jpg

[rdedon]

Thanks for the replies, Guys.

In answer to your questions:
- http://<ip address>/nagiosxi/pnp/ gives me 404 Not Found
- the nagiosadmin account hasn't been changed (I don't think), and I can log in to it using the default password
- ssl or proxy on the server? you mean on the underlying OS? My browser is not specifying any proxy to get to the NagiosXI server. I access the server with http://<ip address/nagiosxi/ and not https

After reading the recent related thread, I rebooted just to be sure, but no change. Still don't see any graphs.

...Lyle

Please use http://<ip address>/nagios/pnp/ (instead of nagiosxi) I make this error as well quite frequently as well. By doing this I want to see if anything is being generated to hone down which direction we should take.

Thanks!

[lomartin]

I also notice now that nothing has changed in the perfdata directories since I patched back on Feb 28...

[mguthrie]

lomartin, if nothing has been written to your perfdata directories since the upgrade then here are some probable causes:

The graphing service may not be running:

Code: Select all

service npcd restart

Check the permissions on the /usr/local/nagios/share/perfdata directory.
Do your permissions look like this?

Code: Select all

[root@localhost perfdata]# ls -l
total 76
drwxrwxrwx 2 nagios nagios 4096 Mar 15 04:46 192.168.5.32
drwxrwxrwx 2 nagios nagios 4096 Mar 15 04:46 192.168.5.42
drwxrwxrwx 2 nagios nagios 4096 Mar  2 00:20 192.168.5.64
drwxrwxrwx 2 nagios nagios 4096 Mar 15 04:46 Defaut_Gateway
drwxrwxrwx 2 nagios nagios 4096 Mar 15 04:45 Down_Host
drwxrwxrwx 2 nagios nagios 4096 Mar 15 04:47 localhost

Do the directories have rrd and xml files for each service with performance data?

Run the /usr/local/nagiosxi/scripts/reset_config_perms script to make sure all of your config permissions are ok.

[lomartin]

I found my particular problem and maybe it will help you as well. I found that in nagios.cfg the service_perfdata_file_processing_command was set to "process-service-perfdata-file-bulk". I went into the core configuration manager and found no such command. The only thing I saw close was "process-service-perfdata-file-pnp-bulk". I changed this in the cfg file, restarted, and I am now back in business. Something in the upgrade process either modified the command or the cfg file incorrectly. I also found this to be true for host_perfdata_file_processing_command which I changed as well.