Adding a acknowledgement Link to Nagios Alert Emails

[dmitry]

Hello everybody,
How can i add an acknowledgement link into alerts emails ? Thanks for your advices


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Nagios XI 2012R2.3

[abrist]

XI includes rapid response urls, but those do not immediately acknowledge - it take a couple clicks. Is the rapid response url not rapid enough?
Acknowledging directly from the email is not the easiest task, but it is possible.

[dmitry]

Could you help me with this ? Thank you

[sreinhardt]

What are you looking for additional help with specifically? Were you refering to ack from email as abrist had mentioned?

[dmitry]

Acknowledging directly from the email is not the easiest task, but it is possible.

I need help with this. Thank you

[tmcdonald]

Have you tried using the rapid response link in the email?

[dmitry]

Yes, but is this possible to use a direct link to acknowledgments ?

[abrist]

It is possible, but not easy, nor is it truly supported. You can add the following links to the email to take you to the host/service acknowledge page in core:

Code: Select all

http://<ip>/nagios/cgi-bin/cmd.cgi?cmd_typ=33&host=<hostname>
http://<ip>/nagios/cgi-bin/cmd.cgi?cmd_typ=33&host=<hostname>&service=<service description>

BUT: If your hostname or service name includes NON-ALPHANUMERICS, this will not work as those characters need to be url encoded. So you will have to write a new notification script to do so.

ADDITIONAL BUT: This will still not get you to the point of auto-acknowledging as it will still require you to submit the acknowledge. For auto acknowledge, you will need a second script that gets run from a url (so you may need to create a cgi) that will write an acknowledgement to the nagiso command pipe.
http://old.nagios.org/developerinfo/ext ... mand_id=40
This will be automatic, but a big pita to implement.

Maybe someone here has a simpler solution.

[dmitry]

Thank you!

[abrist]

You are most welcome. Best of luck!