Admin account

[Fred Kroeger]

It appears that the nagiosna account has lost it's admin rights?
I don't have the ability to add sources, user accounts etc.
I was able to do it originally when I set it up but it's changed after the last bounce.
Is there anyway I can set it back to Admin ?

regards... Fred

[lmiltchev]

Do you have any other admin account, that you can use to log in the Nagios NA? You can go to "User Management", find your account, click on the "Edit" action button, select "Admin" under the "User Access Level", and click on "Save User".

[Fred Kroeger]

Yes that is what I would have done , however I didn't set up any other admin accounts only user accounts.

Fred

[Fred Kroeger]

Update on this issue. I talked to one of the users who I setup an account for and he is certain that I created an Admin account for him.
If that is correct then my problem seems to be consistent with other Admin users as he also does not have Admin access anymore.

Fred

[lmiltchev]

You must've modified something in the database... I don't believe you can make nagiosadmin a "non-admin" user... Anyway, run the following commands in CLI:

Code: Select all

echo 'UPDATE nagiosna_users_groups SET group_id=1 where user_id=1;' | grep mysql

This should give nagiosadmin administrative rights. Then you can do the rest in the GUI.

[Fred Kroeger]

It finally tweaked when you kept referring to the admin user as nagiosadmin! I was so convinced that the admin user was nagiosna that in fact I even created another NNA VM to prove this.
So now that I am finally convinced... I have no idea what the nagiosadmin user password is anymore.
So if you can indulge me once more.... how do you reset the nagiosadmin password on NNA?

Regards Fred

[lmiltchev]

I sent you a PM.

[Fred Kroeger]

Thanks - all resolved now