Nagios Acknowledgement time-line

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anil_kumarv
Posts: 50
Joined: Thu Oct 17, 2013 2:00 am

Nagios Acknowledgement time-line

Post by anil_kumarv »

Is there any timeline for an acknowledged alert in Nagios to automatically go off. If a service problem is acknowledged in Nagios and the service remains in critical state for few days, no alerts will be sent for it until the service state recovers. For some reason if we forgot to track the service problem, it could be a bigger issue later.

Is there any way we can set the acknowledgement to go off or removed automatically after certain period in Nagios.

-- Anil Kumar V
anil_kumarv
Posts: 50
Joined: Thu Oct 17, 2013 2:00 am

Re: Nagios Acknowledgement time-line

Post by anil_kumarv »

Situation like the one given in the URL : http://tracker.nagios.org/view.php?id=347#bugnotes
tmcdonald
Posts: 9117
Joined: Mon Sep 23, 2013 8:40 am

Re: Nagios Acknowledgement time-line

Post by tmcdonald »

Acknowledgements are intended to function as a "We know about the problem, please don't alert us" flag. In this regard the acknowledgements are working just fine. My guess is that if the feature request has not been acted upon in almost 2 years, it is not a feature we plan on incorporating.

You could probably use event handlers to achieve a similar result, based on the current notification count, the interval between notifications, and severity.

You could also try just using downtime, schedule it for an hour or so and if the problem is not fixed it should alert again.
Former Nagios employee
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